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Location

Department

Reports to

Closing date

Position summary

Teknion is hiring a Maintenance Mechanic for our night shift to ensure that all equipment is functioning as required.

Primary responsibilities

  • Perform a “walk” upon arrival. Ensure that all equipment is functioning as required.
  • Troubleshoot, maintain and repair all machinery at designated location including but not limited to CNC machines, Paintline, Brake Presses, Punch Presses, and Conveyors. This involves the use of manual and powered hand tools.
  • Preventative Maintenance performed according to schedule. Primary responsibility for all machinery at designated location.
  • Machinery redesign/modifications and/or process improvement to include but not limited to fixtures, assembly jigs, carts, gauges, and guarding.
  • Minor electrical troubleshooting including, but not limited to, motors and fuses.
  • Abide by OHSA regulations and Teknion policy and procedures pertaining to Lock Out/Tag out, completing work orders, etc. Advise Management of actions taken.
  • Provide back up to other mechanics and locations on an as needed basis.
  • Verify machinery and equipment is shut down at end of shift.
  • Maintains safe and clean Maintenance area.
  • Maintains stock of commonly used spare parts.

Education & Experience Requirements

  • Ability to read drawings and/or models.
  • Basic Programmable Logic Controller knowledge
  • Basic electrical theory and troubleshooting skills
  • Mathematical skills
  • Basic knowledge of Ontario Electrical Safety Code, OHSA, TSSA, and WHMIS.
  • Licensed to operate scissor lift and forklift.
  • Ability to operate manual and power hand tools including levels, compressors, drills, sanders etc.
  • Ability to read a tape measure, feeler gage, callipers, and other measuring tools
  • Knowledge of manufacturing processes to include but not limited to CNC, Brake Press, Welding, Paintline, and assembly fixtures.
  • Knowledge of all machine functions and capabilities
  • Manual dexterity, mechanical aptitude, and positive attitude
  • Industrial Mechanic diploma or comparable
  • Good communication skills, works well with others and is able to work with little or no supervision. Works well under pressure and is able to multitask.
  • Knowledge of pneumatic applications and power transmission equipment.
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Location

North York

Department

Engineering

Reports to

Closing date

Position summary

Teknion is hiring a full-time Specials Designer for our North York, ON office. The successful candidate will be responsible for the design/modification, CAD based product development, costing, prototyping & technical support of special products to address specific customer needs not covered by the standard product offering.

Primary responsibilities

  • Interpret customer needs; modify existing products/designs to create new products that address specific customer requirements.
  • Liase with Product Mgmt/others to ensure that derived solutions falls within scope of allowed specials.
  • Liase with 3rd party suppliers to source components required to produce the special product.
  • Develop product concepts that demonstrate features & functional requirements in response to customer requests.
  • Produce detailed drawings for specials using AutoCAD 2014 and/or SolidWorks 2014.
  • Create accurate Bills of Materials to support special designs.
  • Provide quality control of drawing information by checking the work of other Specials Designers.
  • Ability to produce layouts and/or detailed models for presentations.
  • Forward quotes to suppliers as required to request pricing on special components & assemblies.
  • Utilize quoted costs, knowledge of standard product pricing, estimates & an established pricing procedure to create list pricing for special products.
  • Prepare prototypes to prove viability of product & associated process.
  • Use prototypes to validate that the special meets or exceeds the design requirements, adheres to Teknion & applicable industry standards & meets the customers’ requirements & specifications.
  • Responsible for tool procurement (component, assembly, & fixtures) and development of tools designs with vendors in order to properly manufacture ordered specials.
  • Liase with Manufacturing/Manufacturing Eng. as required ensuring the proper processing of specials.
  • Provide Technical Support for the manufacturability, function, appearance, product application, product offering, testing and installation of all specials (Past & Present).
  • Perform site visits (problem installations) to determine root cause & propose product Improv./solutions.
  • Act as project leader for the processing of specials related ECRs & ECOs.
  • Liase with Manufacturing, Manufacturing Engineering, Quality, Purchasing, Product Support & Product Management to assess the feasibility of producing technically challenging specials.
  • Responsible for monitoring of testing & ensuring specials pass all BIFMA, CGSB, CSA, UL tests for furniture hardware/equipment.
  • Manage all customer specific projects (specials) from design inception through to finished product.
  • Support and lead the evaluation and selection of new vendors specific to new special products.

Education & Experience Requirements

  • Mechanical Engineering Degree from an accredited Post Secondary Institution (Advanced technical certification from an accredited Post Secondary Institution will be considered if accompanied by demonstrated aptitude & experience in a similar role)
  • Good technical understanding with respect to the capabilities & limitations of various processes in a sheet metal manufacturing environment.
  • Working knowledge of SolidWorks 2014 /AutoCAD 2014 or similar CAD application in a Windows NT environment
  • Demonstrated proficiency in Excel & Word for Windows
  • Excellent oral & written communication skills and superior organizational skills
  • Ability & willingness to work & learn new skills in a fast paced, team environment
  • Flexibility to work independently & with minimal supervision
  • Ability to perform hands-on prototyping work in a shop environment using common hand tools

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Architectural Products

Reports to

Closing date

Position summary

Teknion is hiring a Senior Specials Designer to join our Architectural Products team in our North York, ON head office.

DELIVERABLES

  • Re-engineer and modify standard products as required to meet specific customer requirements
  • Deliver “specials” solutions in an accurate and timely manner
  • Contribute to the development and engineering of new products especially those linked to completed specials designs
  • Prepare documentation and coordinate the fabrication of products as necessary
  • Lead and support as required on large specials projects by coordinating project requirements with various staff including Pricing Specialist, other Specials Designers, Field Project Management and Manufacturing personnel
  • Engage in effective discussions that lead to creative solutions that meet the needs of customers, product design, sales and our dealer partners
  • Support the resolution of claims related to specials
  • Increase the overall effectiveness of the Specials Design group by sharing information, mentoring and participating in various improvement processes in conjunction with the Specials Engineering Manager.

Primary responsibilities

  • Interpret customer needs; develop new or modify existing products/designs to create new products that address specific customer requirements.
  • Liase with Product Mgmt/others to ensure that derived solutions falls within scope of allowed specials.
  • Prepare complete and accurate technical documentation for developed product ( assembly and part drawings, part specification sheets, BOM ) and other supporting documentation of all technical aspects of the product using a common database and complying with Teknion ISO procedures and  internal standards.
  • Manage and lead all customer specific projects (specials) from design inception through to finished product
  • Provide technical guidance and quality control of drawing information by checking the work of other Specials Designers.
  • Liase with 3rd party suppliers to source components required to produce the special product.
  • Prepare prototypes to prove viability of product & associated processes.
  • Use prototypes to validate that the special meets or exceeds the design requirements, adheres to Teknion & applicable industry standards & meets the customers’ requirements & specifications.
  • Responsible for tool procurement (component, assembly, & fixtures) and development of tools designs with vendors in order to properly manufacture ordered specials.
  • Provide Technical Support for the manufacturability, function, appearance, product application, product offering, testing and installation of all specials (Past & Present).
  • Liaise with Manufacturing, Manufacturing Engineering, Quality, Purchasing, Product Support & Product Management Assist with the maintenance of the pricing database to ensure that information is complete & correct. Responsible for the monitoring of testing, and ensuring specials pass all BIFMA, CGSB, CSA, UL tests for furniture hardware/equipment.
  • Perform site visits (problem installations) to determine root cause & propose product Improv./solutions.
  • Act as project leader for the processing of specials related ECRs & ECOs.
  • Assess the feasibility of producing technically challenging specials.
  • Responsible for monitoring of testing & ensuring specials pass all BIFMA, CGSB, CSA, IBC, UBC, UL tests for architectural products, hardware/equipment.
  • Assist Sales and customers in answering product related technical questions
  • Work on special projects or process improvement teams as directed by the AP Eng. Manager.
  • Ensure that changes to standards products are reflected in associated previously designed specials
  • Ensure that projects are completed on time & within budget.
  • Assess the feasibility of producing technically challenging specials

Education & Experience Requirements

  • Mechanical Engineering degree, diploma or equivalent experience
  • Demonstrate excellent People and Leadership skils
  • 5-8 years engineering experience in a product design and  manufacturing environment ( in consumer  goods preferred )
  • Knowledge and experience with variety of  manufacturing processes and materials (ie sheet metal, plastic, glass, wood)
  • Good project and time management skills, experience in handling multiple projects
  • Excellent organization skills
  • Strong 3D modeling and detail design using Solidworks and Autocad
  • Hands-on experience with prototype and model making
  • Very good communication (verbal and written), presentation and interpersonal skills
  • Ability to work both in diverse multidisciplinary team environment as well as individually with minimum supervision.
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Location

Scarborough, ON

Department

Reports to

Closing date

Position summary

Teknion is hiring a full-time Customer Service Administrator for our Teknion Store, the ecommerce business unit located in our Scarborough, ON office. The Customer Service Administrator is accountable for ensuring that customers receive efficient and courteous service, serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the customer questions database. The Customer Service / Product Support Representative is also responsible for acting as the front face of the company to the customer. In addition, this incumbent is accountable for maintaining appropriate records and preparing required reports.

Primary responsibilities

  • This incumbent is accountable for maintaining a log of all customer questions. This log is the primary tool for establishing customer concerns and monitoring trends of questions.

  • The incumbent must respond to internal and external customer needs in a knowledgeable and professional manner, as well as demonstrate solid knowledge of the Price and Product offerings, and the order flow process.

  • This incumbent is responsible for effectively resolving customer and manufacturing identified issues utilizing effective problem solving techniques, through direct interaction with both Teknion’s internal and external customers.

  • This position is responsible for professionally addressing customer requests for adjustments on orders or billing and providing the appropriate feedback on any issues that may arise from such changes.  Examples; storage charges, delays in manufacturing, additional shipping costs and restocking charges.

  • The Customer Service / Product Support Representative is responsible for working within Teknion’s Team and providing support to other team members as required to provide service to all customers.

  • In addition, the incumbent is expected to identify areas where they see process improvement opportunities, initiating and following through on concepts, which result in productivity gains for the department.

  • Manage customer service support through effective and timely use of email, LiveChat, Phone, walk-in customer support, and social media.

  • Clearly communicate with customers on product and order related inquiries.  Including installation, returns, etc.

  • Manage monthly metrics/analytics reporting, including e-commerce revenue reports, company statistics, costs and outcomes tracking, Organic tracking, etc.

  • Monitor inventory for stock status and reordering.

Education & Experience Requirements

  • Post secondary education or equivalent experience

  • 3-5 years of Customer Service related experience in a manufacturing environment

  • Strong oral and written communication skills

  • Good interpersonal skills

  • Strong organizational skills

  • Detailed oriented

  • Ability to multi-task in a fast-paced environment that is deadline oriented

  • Ability to work independently and within a team environment

  • Computer literate, including word processing, spreadsheet programs, email, MRP system and network usage

  • eCommerce experience is an asset

  • Knowledge of the office furniture industry, or the manufacturing environment is an asset

  • Fundamental understanding of technical drawings is beneficial

  • General understanding of all operations at Teknion

  • General skills in both Excel and Microsoft word

  • Bilingual (English/French) is an asset


Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position


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Location

North York

Department

Engineering

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Manufacturing Engineer for our Tekform plant in our North York, ON location. The Manufacturing Engineer interacts with various departments to give technical support and make recommendations for the provision of adequate tools, equipment and methods to produce the most profitable product at the highest quality standard. The successful candidate will develop, improve and maintain the manufacturing capability to meet and exceed quality, safety and cost standards by applying lean manufacturing principles.

Primary responsibilities

  • Provide manufacturing data and suggestions to the Product Engineering, Design and Customer Service departments so that all manufacturing aspects are considered, to ensure effective production and interact with various departments through teamwork projects, to meet the company’s current and future objectives.

  • Ensure new product or engineering change implementations occur in production by supplying information to the involved parties, ordering proper equipment and tooling, implementing processes on the shop floor, approving products and updating engineering product drawings in the database.

  • Prototyping new products on the shop floor; preparing special samples and enduring the accuracy of product against design drawings.

  • Involvement with new product, process and quality planning (APQP), PPAP, BOM reviews, tooling reviews to support designed parts and process changes. Liaise with related departments for timely execution of the action items.

  • For existing and new products, analyze the costs, materials and labor requirements and as well, issue Engineering Change Requests, modify tooling, layouts (to improve capacity load of product) and material handling to constantly improve the manufacturing process.

  • Support ISO9001& ISO14001 process by issuing Process Control Sheets for all equipment, doing first off inspections and giving advice for equipment maintenance.

  • Liaise with vendors by developing specifications and participating in the design and commissioning of new equipment and/or installations.  Also coordinate and negotiate service contracts as necessary.

  • Ensure that the manufacturing equipment and manufacturing facilities are operational and safe by evaluating, recommending, developing and implementing preventative maintenance procedures which will also minimize production interruption/delays.

  • Support development and implementation of Health & Safety procedures, and then train and educate the shop floor personnel accordingly.

  • Keep the company aware of the current technological advances; introduce new technology and automation through justification analysis in order to achieve cost reduction, improve quality and the work environment; ensure necessary paperwork (C.A.R.A. form) is generated.

  • Support plant supervisors and lead hands to clarify drawings and special orders so that ship dates and customer expectations are met.

  • Support cost reduction programs and value added/value engineering opportunities.

  • Evaluate and approve Temporary Deviation Requests that could be generated internally or externally.

Education & Experience Requirements

  • University engineering degree or equivalent

  • P. Eng license preferred

  • Three - Five years experience in manufacturing environment.

  • Computer drafting (AutoCad, Solidworks,..) / Data analysis on spreadsheets / MS Office Applications / CNC Machining Process

  • Hands-on experience with process improvement projects, problem solving, and implementation success in Lean Manufacturing principles across the manufacturing material flow paths.

  • Knowledge and experience with variety of  manufacturing processes and materials (ie sheet metal, plastic, glass, wood)

  • Particle board, MDF, wood processing experience is a plus


Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Toronto

Department

Sales

Reports to

Closing date

Position summary

Teknion is hiring a full-time Account Manager, Government Affairs for it's Toronto, ON location. The Account Manager, Government Affairs is accountable for promoting and selling Teknion’s products in a specific region, and maintaining relationships with existing clients in a professional and knowledgeable manner.  This position is responsible for increasing territory sales and market share, strategically increasing visibility to the Architecture/Design Community and end user, as well as supervise the selection and development of dealers or other distribution facilities.

Primary responsibilities

  • All sales activities as it relates to achievement of territory sales and profitability objectives, sales forecasting, and business development.
  • Participating in the preparation of annual sales forecasts for the respective territory, participating in the determination of territory market potential and in the preparation of territory sales expense estimates.
  • Identifying business opportunities, developing business relationships with customer base, within the Federal and Provincial Government Departments, Agencies and Crown Corporations and closing business opportunities, as well as promoting products to new and existing customers.
  • Identifying business opportunities, developing business relationships with customer base, within the Automotive market (OEMs, Architectural firms - developing dealership standards packages and at the dealership level) and closing business opportunities, as well as promoting products to new and existing customers as well as Architectural firms.
  • Determining, securing, and maintaining new network contacts through appropriate associations, and increasing Teknion’s visibility and presence in the office furniture industry.
  • Mastering the unique procurement process with the Federal and Provincial Governments and understand how to utilize to maximize sales opportunities
  • Mastering the unique development processes within the automotive market and developing an understanding for the creation of Standards programs for this market and the various brands.
  • Working collaboratively with both Teknion and Dealer Sales personnel to increase Teknion sales through new business development, maintenance of existing accounts, and product and process education vis-à-vis presentations.  Developing close relationships with Dealer management ensuring a strong Dealer commitment.
  • Understanding, implementing and supporting Teknion’s corporate programs, (including incentive, inter-market, and new products) policies and procedures.
  • Building business relationships with the Architecture and Design Community within the Civil Service and commercial A&D firms who service the Federal and Provincial Governments, by educating them on Teknion’s products and assisting in navigating the Federal Government's procurement Process.
  • Keeping abreast of industry competitors, market trends, product innovations and market conditions.
  • Provide critical sales information and administrative reports in a timely manner, as well as keeping manager and colleagues abreast of market conditions and trends.
  • Coordinating and managing office and showroom administration with support staff and ensuring showroom products are kept current and in order at all times.
  • Conferring with immediate supervisor, suggesting changes and improvements in design, pricing, or policy.
  • Providing product and administrative training to support colleagues and dealers in the local office.

Education & Experience Requirements

  • College diploma or University degree
  • Experience selling to the Public Sector an asset
  • Minimum 5 years of experience as a sales or marketing representative or in a related occupation
  • Well developed communication, interpersonal, and presentation skills
  • Excellent selling skills
  • Good negotiation skills
  • Well developed organizational and decision making capabilities
  • Excellent time management skills and the ability to handle several tasks simultaneously
  • Well developed human relations skills
  • Good team building skills
  • Computer literate
  • Willingness to travel occasionally

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

IT

Reports to

Closing date

Position summary

Teknion is hiring a full-time Programmer Analyst for our North York, ON head office. 

The Programmer Analyst is responsible for the delivery of requirements & analysis, design, programming, implementation, maintenance & support of applications & projects as a member of the IT Application Development team.

The Programmer / Analyst will work closely with Business and IT stakeholders to architect and build business applications by performing requirements analysis, design, development, documentation and optimization of business processes & projects as governed by the Teknion IT Project Management Office (PMO) and the IT Business Application team.  In addition to project & maintenance programming responsibilities, the position will include ad hoc report creation, front-line user application support, application training, and maintenance of development / test / production environments.

The Programmer / Analyst will report to the Director, Business Applications. The Application Developer will work on day-to-day activities and development directly with the Manager Application Development under guidance from the Director, Business Applications

The applications are predominately designed for (but not limited to) Teknion Corporation (Global Reach). Some applications will integrate to International Teknion companies and interactions with parties’ external to Teknion.

Within this stakeholder framework, the role of Programmer / Analyst will research, develop, and implement solutions to business needs using technologies that provide Enterprise Application Integration, database connectivity, security, and web services.

Primary responsibilities

Within the stakeholder framework / responsibilities noted above, provide the following:

  • Analyze user requirements and / or design specifications from the BA to deliver optimal application code. Unit-Test developed applications. Make recommendations to optimize design and business processes.

  • Work within the Teknion PMO framework on approved projects, adopting technologies (as directed by the IT strategy / framework) to support the business strategy.

  • Using a “best of breed” and a “standards” based philosophy; provide technology solutions for business applications. Work within the I.T. strategy e.g. web centric architecture, service-oriented architecture, n-tiering.

  • Work with the established software tools and processes to produce Business Application
    Solutions that are governed by the established development framework

  • Develop applications that are modern and focus on open connectivity – internal and
    external to Teknion Limited

  • Develop applications using established developmental frameworks – internal as well as external / open-source

  • Work with technical stakeholders to prepare and maintain technical documentation that includes database structure, server and user access rights.

  • Works with stakeholders to resolve problems with software and responds to suggestions for improvements and enhancements.

  • Collaborate with the peers in regard to development – within team as well as other team members across the corporation and external to the corporation.

  • Follow the established SLDC procedures within Teknion

Education & Experience Requirements

 

  • University degree or College diploma, preferably in Computer Science
  • Mature, resourceful and responsible when working with customer-facing interfaces

  • Curious, with a strong desire to learn and be innovative

  • Effective team player; work collaboratively & independently with minimal supervision

  • Adaptable; being able to balance and prioritize multiple assignments

  • Good working knowledge of Business Application Development environments, Data Modelling, 4GL, SQL, N-Tier concepts, HTML, CSS

  • Strong communication skills, including ability to deliver effective presentations

  • 3+ years designing & developing with Business Applications


    TECHNOLOGY REQUIREMENTS
  • Strong working knowledge in the OpenEdge suite of products (v10.x and above) from Progress Software including the OpenEdge Architect, ABL, Application Servers (Web & API)

  • Good working knowledge of Web Application Development in HTML5 and CSS3 leveraging

  • Server-side scripting tools – OpenEdge WebSpeed, PHP, Ruby on Rails, Python, Java

  • Client-end Frameworks – Twitter Bootstrap, JQuery, Modernizr, JavaScript

  • Good working knowledge in design and development of a REST API Framework

  • HP-UX, Red Hat Enterprise Linux, Windows Servers

  • Working knowledge in listed software is a bonus

  • Loftware Labeling

  • Planet Press – Document Template & Printing

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Human Resources

Reports to

Closing date

Position summary

Teknion is hiring a full-time HR Administrator for our North York, ON head office. The successful candidate will be accountable for compiling, maintaining and processing Human Resources related information, including but not limited to entering, maintaining and processing data. This will include maintenance and administration of the benefit policies and providing administrative support to the Senior Members of the team

Primary responsibilities

1.  Human Resources Administration

  • Create and maintain all personnel record-keeping functions such as employee files and organizational charts.
  • Create, modify, and supply orientation packages, Human Resources/Administrative forms and various reports as required.
  • Verify, process and administer documentation related to various Human Resources activities such as service awards.
  • Prepare new hire files
  • Prepare employee employment verification letters.
  • Prepare and distribute and track annual salary review letters, hourly CIR reports and payroll changes.
  • Create and process purchase requisitions for departmental invoices.
  • Assist where necessary with the Employment Equity program.
  • Organize and communicate special events.

2.  Human Resources Information System (HRIS)

  • Ensure that all HRIS data is current, including personal changes, salary and organizational particulars, system maintenance and payroll downloads. All information in the HRIS system must be accurate and maintained confidential.  
  • Generate reports as required and/or requested for annual salary administration, organizational and departmental information.

3.  Benefits Administration

  • Ensure that all new employees are enrolled in the benefits programs on a timely basis.
  • Liaise with the insurance company as needed to follow-up on specific issues.
  • Audit and process monthly billing for our insurance coverage.
  • Communicate Benefits to our employees.  This position will help clarify benefit coverage for employees and assist them as needed in resolving any outstanding claims.  The administrator will ensure all communication boards are kept up-to-date.
  • Track and assist with Short Term and Long Term Disability claims. 

4.  Administrative Support to the Senior Member of the Team

  • Coordinate training logistics for onsite training events.
  • Prepare daily, weekly and monthly reports and charts as requested and distribute to respective groups.  i.e. backlog report, delivery performance, Tekcare claims, corporate aspect charts, environmental metrics, etc..
  • Preparing memos, emails, agendas, presentation slides and other materials for staff and business meetings or special events.
  • Research, evaluate, assemble and summarize special projects and assignments as requested.  This will involve consolidation of various pieces of information into reports and/or graphs.
  • Composing letters, memos and announcements from verbal direction or from knowledge of organization policy or procedures.
  • Coordinate business travel and hotel arrangements as required
  • Address internal and external departmental inquiries/requests appropriately.

Education & Experience Requirements

  • A College diploma and/or equivalent experience in a field related to Human Resources
  • Experience in Benefits Administration an asset
  • 1 to 3 years experience in an administration role
  • Knowledge of Human Resources practices and principles, and all applicable labour, pay, and benefits laws and regulations
  • Ability to handle highest level of confidentiality with discretion
  • Ability to multi-task and to prioritize with discretion
  • Excellent communication, presentation, and human relations skills
  • Good problem solving , analytical, and decision making skills
  • Good planning, time management, and organization skills
  • Working knowledge of HRIS systems
  • Computer skills required include Microsoft Excel/Word/Powerpoint, Org Plus, PC Express, Visio, Project

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Engineering

Reports to

Closing date

Position summary

 Teknion is a leading manufacturer of office systems.  ErgoTek specializes in design and manufacturing of office ergonomic products such as height adjustable tables, monitor arm and keyboard systems.  Our mission is to bring to market leading edge products that are both functionally and aesthetically outstanding. 

We are currently seeking an individual to join our new product development team as a Design Engineer. The successful applicant must possess a background in design engineering of consumer products, be analytical, creative, clear headed, and be willing to work in a challenging and fast paced environment.

Primary responsibilities

  • Conceptualize mechanical solutions for a given need both alone and as a part of the design group.
  • Manage construction of prototypes.
  • Review, test, and draw conclusions from prototypes and testing.
  • Develop engineering drawings for purposes of prototyping and production.
  • Using CAD software, develop 3D models of parts and assemblies.
  • Perform theoretical engineering analysis on prospective designs.
  • To prepare complete and accurate technical documentation for developed product (assembly and part drawings, part specification sheets) and other supporting documentation of all technical aspects of the product using a common database and complying with Teknion ISO procedures and internal standards.
  • Together with the Test Engineer, interpret the testing requirements as they apply to the new products and their application (BIFMA, CGSB, UL CSA, etc.). To ensure that the product design complies with all relevant testing requirements as outlined by the Test Engineer.
  • To provide preliminary product cost estimates during development.
  • To cooperate with New Product Manufacturing in providing documentation, data and other information required for effective launch of products into full production.
  • To contribute to the development of new processes and tools that improve the concurrent development process and support Teknion’s lead position in the industry.
  • To provide engineering knowledge and expertise to other departments in the organization.

Education & Experience Requirements

  • 1-5 years experience as a design engineer in product development.
  • Bachelor’s degree in Mechanical Engineering from an accredited Post Secondary Institution.
  • Working knowledge of mechanical assemblies.
  • Working knowledge of 3-D modelling (Solidworks or similar).
  • Above average knowledge of common manufacturing processes.
  • Ability to communicate technical information to various audiences.
  • Well-developed communication and analytical skills.
  • Good project and time management skills, and experience in handling multiple projects.
  • Proficient in Microsoft Office and other basic software.

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Order Fulfilment

Reports to

Closing date

Position summary

The Export Coordinator is accountable for ensuring that all export shipments are executed in a cost effective and timely manner, according to established international standards and practices, as well as domestic policies and regulations pertaining to international transactions and movement of goods. The Export Coordinator will coordinate export shipments following Teknion’s policies and practices.  They will perform export related tasks in a proficient and timely manner, with minimal supervision.

Primary responsibilities

  • This incumbent is accountable for:

    1. Working effectively with various groups, such as carriers, freight forwarders, banks, trucking companies, international clients and Teknion associate companies. Internally, this position requires close coordination with other departments (finance, purchasing, packaging, shipping, courier office, consolidation centres, int’l sales, marketing), for cost-effective and timely logistic arrangements.
    2. Co-ordinating assigned orders for export, including consolidations with the Global Group of companies and other suppliers, for sea, ground or air shipments, as applicable.
    3. Preparing and submitting all export related documentation for international orders, to meet the import regulations in various countries.
    4. Coordinating shipments from various manufacturing locations in Canada and USA, to maximise container space usage and ensure proper documentation is issued for each container/shipment.
    5. Generating shipping plans and documentation, as well as examining export related documents for completeness and accuracy, amend and sign them, as required
    6. Handling letters of credit, documentary collections and other banking documents covering int’l shipments; any payment and cargo release instructions received from the Finance Dept must be implemented without delay.
    7. Obtaining certification of documents from Consular or other authorities, as required.

     

Education & Experience Requirements

  • Graduation from a recognised Export or International Trade program, B.S. diploma preferred
  • Minimum of 5 years of experience working as an International Export Coordinator in a large company
  • Excellent written and oral communication skills; proficiency in Spanish is an asset
  • Ability to perform duties efficiently, in a deadline oriented and fast paced environment, with minimum supervision
  • Excellent computer skills (Word, Excel, PowerPoint, web search, e-mail, CAED)
  • Good math skills, for prompt evaluations and decisions
  • Accurate, detail oriented, organized and structured
  • Working knowledge of International Export/Import policies and practices, as well as Canadian export regulations
  • Solid knowledge of International Letters of Credit, Documentary Collections and related business and banking practices and documentation
  • Ability to work independently, strong analytical skills and forward thinking

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Credit and Collections

Reports to

Closing date

Position summary

The Accounts Receivable Specialist manages an AR Portfolio which includes both Canadian & US accounts.  Your role includes collection of Teknion’s outstanding sales invoices in order to maximize cash flow, mitigate credit risk within DSO and A/R Aging targets. You will engage with external Dealers, General Contractors and Direct Bill Accounts to address complex issues.  You will engage internal groups such as Order Entry, Customer Service, Sales, Finance, Invoicing, to resolve billing errors, discount adjustments, accounting issues etc. by requesting credit/debit notes and/or requesting payments.

Primary responsibilities

  • Maximize collection efficiency by managing a specific A/R portfolio meeting or exceeding A/R Metrics (Collection Amount, A/R Aging, DSO, minimize write-offs)

  • Collect outstanding receivables within credit terms by closely monitoring and follow up of accounts. Escalate in a timely manner.
  • Send monthly statements to Dealers, General Contractors and Direct Bill accounts highlighting past due & upcoming amounts to be paid.
  • Investigate and research payment discrepancies and process credit/debits as required
  • Engage with other departments, i.e. Customer Service, Order Entry, Shipping, Sales and Regional Offices to provide clarification and/or sign-off on billing discrepancies to allow the prompt processing of credit/debit adjustments.
  • Process Dealer invoices in a timely manner. Prepare and enter credit/debit notes upon approval.
  • Timely response to internal and external customer requests for information.
  • Document customer file with contact information, collection activity and updated comments on disputed invoices on shared files.
  • Daily updates on Google Sheets for payment information so cash application can be performed
  • Monthly teleconferences on specific accounts as required to resolve issues and facilitate payment.
  • Proactively identify and communicate customer issues to management.
  • Suggest and implement process improvements to enhance efficiencies.

Education & Experience Requirements

  • College diploma or University degree
  • Three or more years of Accounts Receivable experience would be preferred
  • CCP certification or enrolment would be preferred
  • Knowledge of Google Drive, Sheets, Docs
  • Knowledge of BAAN would be preferred
  • Knowledge of Microsoft Windows, Word and Excel
  • Communication and negotiating skills
  • Analytical and problem solving skills
  • Organizational and prioritization skills
  • Ability to work independently and within team environment
  • Detail oriented

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

The Senior Compensation Analyst is accountable for the implementation and maintenance of compensation policies and programs.  This is accomplished by administering compensation programs that enable Teknion to attract, retain and motivate the best possible candidates.  

Primary responsibilities

  • The Senior Compensation Analyst is accountable for administering and maintaining a company-wide compensation program.  To achieve this, the incumbent is responsible for the following functions:

    • Studying and analyzing wage and/or salaried positions and preparing position descriptions in standardized form.

    • Evaluating positions using established evaluation systems.

    • Participating in selected salary surveys, and analyzing/interpreting survey results.

    • Determining and establishing salary grades and salary ranges.

    • Maintaining a plant wage structure.

    • Developing customized HRIS reports to administer effectively the compensation program.

  • This position is responsible for monitoring the compensation aspect of Teknion’s promotion and merit rating programs (i.e. reviewing changes in wages and salaries) to ensure adherence with established policies, as well as auditing evaluation of jobs to assure wage and salary rates are equitable, both internally and externally.

  • The Compensation Analyst is accountable for administering salary administration guidelines/processes and ensuring their link to the performance management system.

  • This incumbent is accountable for developing compensation and benefits policies and procedures that support Teknion’s business practices, and are in accordance with government laws and regulations, as well as determining the effectiveness of existing programs, policies and procedures and recommending revisions accordingly.

  • This position is responsible for advising and coaching management, inclusive of training or conducting employee information sessions, on issues regarding Teknion’s compensation, benefits and/or performance management program.

  • This incumbent is accountable for ensuring compliance with government regulations (i.e. employment standards act, pay equity, etc.).

  • This incumbent is accountable for compiling and preparing periodic or special reports relevant to the compensation function.

  • This position is responsible for preparing, or assisting in the preparation of, communications covering compensation and benefits topics.

  • This position is responsible for continuously monitoring human resources information needs, and customizing the HRIS system to meet the changing requirements.

Education & Experience Requirements

  • University degree in Economics or  Industrial Relations, CPP designation preferable

  • 4 – 6 years experience, majority preferably in a manufacturing environment

  • Experience in compensation design inclusive of sales compensation and hourly incentive schemes.

  • Experience in Regression Analysis

  • Experience conducting job evaluations and job design.

  • Experience using Hay method of job evaluation

  • Systems knowledge and experience ie. H.R.I.S., Access, Data Management

  • Knowledge of Microsoft Word, Excel & Power Point.

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

 

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Estimator, Customized Architectural Product for our North York, ON head office. The successful candidate will be responsible for the timely and accurate calculation of pricing to support requests for specials.

Primary responsibilities

Estimation Creation

  • Calculates pricing for special requests based on
  • information provided by Clients/Dealers,
  • understanding of product application,
  • drawings created by the specials design engineering,
  • costs provided by suppliers (Including material, labour, setup, etc),
  • understanding or specific knowledge of the manufacturing process and established markups provided by the finance department.
  • Inputs pricing information into Price-It and inform Clients/Dealers when applicable.
  • Support specifiers and /or project managers in the creation of pricing for non standard product
  • Provide explanation and analysis of cost variances if applicable

Database/File Maintenance

  • Establish and build on pricing procedures to ensure pricing for special are consistent and accurate
  • Maintains integrity of pricing database and ensure that pricing for similar specials are consistent with each other and with the Price and Product Guide.
  • Maintains current and accurate files to support the calculation of pricing.
  • Continuously seeks new ways and utilizes new technologies to improve the accuracy of the pricing process and database integrity.
  • Updates obsolete pricing as required to reflect increased supplier costs and Price and Product Guide updates.

Product/Price Audits

  • Ensures that product codes and descriptions used in special price requests are correct.
  • Checks and audits pricing to ensure that information provided is accurate.
  • Ensures that each price request, already having a completed engineering drawing within the drawing database, has an attached drawing number that is verified by the specials design engineering .

Supplier Liaison

  • Communicates with suppliers to obtain accurate and formal quotes.
  • Negotiates with suppliers to ensure that quoted prices are fair and provide a reasonable opportunity for Teknion to make their profit margins.
  • Reviews and compares quotes from existing suppliers to ensure no large cost discrepancies exist for similar material from one quote to another.
  • Works with suppliers and purchasing dept to coordinate buying and delivery of product samples for testing/prototyping, as required by Engineering.

Customer Liaison

  • Liaises with dealerships and other Teknion departments on pricing issues and answers questions as required with respect to the pricing of specials.
  • Coordinate with clients/dealers for sample approval for non standard product. Including shipping and receiving control samples to provide Manufacturing/Quality.

Education & Experience Requirements

  • Degree/Diploma from an accredited Post Secondary Institution with a minimum of 2 years related experience in a manufacturing environment
  • Technical background (eg. Technologist) or experience (eg. As an estimator in a manufacturing or architectural field)
  • Strong knowledge of the working of PC, Excel and a word processing package.
  • Ability to read and understand engineering drawings and manufacturing BOMs
  • Ability to organize and prioritize multiple objectives.
  • Proficient in calculating values based on a standard set of inputs
  • Proficient in estimating costs based on a non-standard set of inputs
  • Ability to work in a team environment
  • Excellent communication and writing skills
  • Ability to negotiate
  • Ability to make presentations

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Sales

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Sales Project Coordinator for our North York, ON head office. The successful candidate will be responsible for the Divert Program; a service offering to support customers in decommissioning their surplus office furniture through liquidation, recycling and donation options for comprehensive lifecycle management of their furniture.

Liaison between the customer and Teknion’s multiple internal departments. Helping the customer take advantage of Teknion’s expertise to pursue LEED, WELL and other sustainability certifications.

Coordinate cross functional teams to support recycling and reuse projects that help our clients in reducing landfill, reducing disposal costs and improving recycling rates.

Report and present program status to executives and management.

Primary responsibilities

The Sales Project Coordinator will be responsible to implement and execute the Divert program in North America. They will be expected to explain and support the program to End User Clients, Dealers and other third parties.

  • Coordinate and supervise product removals by contractors
  • Primary Point of Contact with Clients
  • Present to key clients about decommissioning, Sustainability, and other corporate strategies.
  • Support selling organization in evaluating customers’ existing assets and decommission options.
  • Responsible for Teknion’s decommissioning service, including; consulting, refining scope-of-work, proposal development, project management, vendor payments and metrics reporting.
  • Support Environmental and Sustainability questions for the Canadian Sales Division on pursuits and RFP’s.
  • Communicate with and provide quotations to end users and dealers using the Divert program.
  • Will  coordinate the inclusion of dealer installation quotes, moving services or outside fees to the program
  • Co-ordinate with our  Accounting and Sales departments for the invoicing.

Education & Experience Requirements

  • Post Secondary degree in Business, Marketing or project management
  • Have a passion for the environment and sustainability programs
  • Must demonstrate excellent project management skills.
  • Must be highly organized with the ability to multi-task
  • Excellent interpersonal and communication skills
  • Proficient in Microsoft,Word, Excel, and Powerpoint and Microsoft Project.  Database knowledge also an asset

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Maintenance Mechanic for our North York, ON office for afternoon shifts. The successful candidate will ensure that all equipment is functioning as required

Primary responsibilities

  • Perform a “walk” upon arrival and ensure that all equipment is functioning as required.
  • Create, document & input programs, program changes and troubleshoot for machines.
  • Troubleshoot, maintain and repair all machinery at designated locations. This involves the use of manual or powered hand tools machining equipment.
  • Refurbish electronic control board; troubleshoot, repair, replace and perform preventative maintenance for all electrical equipment including switches, relays, control systems, sensors etc. using various tools including soldering guns, scopemeter, megometer, multimeter etc.
  • Responsible for the operation of robots in the plant. Reprogram robots approximately 5-6 times per shift for welding changes.
  • Provide training for machine operators on how to change to pre-set programs, document changes and updates, utilizing various software if required.
  • Machinery redesign/modifications and/or process improvement to include but not limited to fixtures, assembly jigs, carts, gauges, and guarding.
  • Conduct preventative maintenance according to schedule. Primary responsibility for all robotic, electrical and PLC systems and equipment. Act as a backup for mechanical.
  • Abide by OHSA regulations and Teknion policy and procedures pertaining to Lock Out/Tag out, completing work orders, etc. Advise Management of actions taken.
  • Verify machinery and equipment is shut down at end of shift.
  • Maintains safe and clean Maintenance area.
  • Maintains stock of commonly used spare parts.
  • Flexible to work on day, afternoon, and night shift.

Education & Experience Requirements

  • Programmable Logic Controller – formal training.
  • Robotic Systems – formal training.
  • Extensive hands on experience with PLCs, robotics and electrical systems.
  • Ability to read CAD drawings.
  • Mathematical skills.
  • Licensed to operate scissor lift and forklift.
  • Strong knowledge of Ontario Electrical Safety Code, OHSA, TSSA, and WHMIS.
  • Ability to operate manual and power hand tools machining equipment.
  • Ability to read from tape measure, measuring tools and gauges.
  • Knowledge of manufacturing processes to include but not limited to CNC, Brake Press,
  • Welding, Paint line, Upholstery Equipment and assembly fixtures.
  • Knowledgeable to use grinders, welding equipment, impact guns, etc.
  • Knowledge of all machine functions and capabilities.
  • Manual dexterity, mechanical aptitude, and positive attitude.
  • Industrial Mechanic diploma or comparable.
  • Industrial Mechanic (Millwright) license.
  • Good communication skills, works well with others and are able to work with little or no supervision. Works well under pressure and is able to multitask.
  • Knowledge of pneumatic applications and power transmission equipment.
  • Certified First Aid, would be an asset.
  • Solid health and safety knowledge.

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Scarborough

Department

Reports to

Closing date

Position summary

The Manufacturing Engineering Technician is accountable and committed to providing product support and ensuring product quality to customers, providing work instructions and BOM’s to ensure accuracy of product and data to employees, and protect & preserve the environment as well as prevent pollution by following QEPs.

Primary responsibilities

  • Know and practice safety rules, Integrated Policy, and EMS/QMS Procedures.
  • Respond to customer technical inquiries by email and telephone.
  • Respond to customer pricing and feasibility requests for non-standard product.
  • Provide clear and thorough work instructions to assembly staff for first time production runs.
  • Provide training and support to assembly staff on new product launches, ECN’s and special projects.
  • Generate workflow routings and create BOM’s in database.
  • Identify and correct deficiencies or errors in existing BOM’s or work instructions.
  • Respond to Tekcare claims from customers where site visit or technical review (RGA) is required.
  • Conduct Test Reports for first-off components or assemblies when requested by supervisor.
  • Other assigned duties.

Education & Experience Requirements

  • University degree or college diploma in technical field
  • Experience working in production environment is an asset
  • Knowledge of Solidworks or similar CAD program
  • Strong communication skills

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Scarborough

Department

Reports to

Closing date

Position summary

The Senior Design Engineer is accountable for ensuring that the product designed and produced at Esmond Manufacturing will satisfy the customer requirements and applicable safety standards. The costs and environmental impacts of these products are to be minimized while ensuring that acceptable quality is maintained. Additionally, it is responsibility of the incumbent to engage customers in direct discussions to define the desired and required product features and capabilities as well as establish schedules to ensure meeting customer launch dates. The incumbent will also be responsible to identify opportunities for new product development to fill existing gaps in our product offering and to grow sales by pursuing new product areas in accordance with industry trends.

Primary responsibilities

  • Work with customers during new furniture design projects.
  • Develop solutions for lighting and power distribution to fit into customer furniture designs.
  • Validate concepts for suitability and standards compliance.
  • Produce project records in accordance with Esmond Design Procedure.
  • Project management – Maintain schedule of activities.
  • Prepare costing and investment details for each new product.
  • Hand off to manufacturing with Design Release Authorization.
  • Personnel development to transfer knowledge and experience to junior engineering staff.
  • Analyze information from Customer Requests and other sources to identify industry trends and product offering gaps.
  • Develop solutions to fill gaps and gain new business.
  • Other assigned duties.

Education & Experience Requirements

  • University degree in Engineering
  • Minimum 5 years experience in manufacturing environment
  • Experienced in Solidworks or similar CAD software
  • Understanding of tooling design for fabricated/tooled parts
  • Knowledge of relevant standard (ISO, CSA, UL, CEC, NEC, etc.)
  • Strong problem-solving skills and analytical decision-making ability
  • Excellent verbal and written communication skills

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

 

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Scarborough

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Customer Service Representative for our Scarborough, ON location. The Customer Service Representative is accountable for ensuring that customers receive efficient and courteous service, serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the customer questions database. The incumbent is also responsible for acting as the front face of the Company to the customer and accountable for maintaining appropriate records and preparing required reports.

Primary responsibilities

  • Maintaining a log of all customer questions. This log is the primary tool for establishing customer concerns and monitoring trends of questions.
  • Respond to internal and external customer needs in a knowledgeable and professional manner, as well as demonstrate solid knowledge of the Price and Product offerings, and the order flow process.
  • Responsible for effectively resolving customer and manufacturing identified issues utilising effective problem-solving techniques, through direct interaction with both Teknion’s internal and external customers.
  • Responsible for professionally addressing customer requests for adjustments on orders or billing and providing the appropriate feedback on any issues that may arise from such changes.Examples; storage charges, delays in manufacturing, additional shipping costs and restocking charges.
  • Responsible for working within Teknion’s Team and providing support to other team members as required to provide service to all customers.
  • Identify areas where they see process improvement opportunities, initiating and following through on concepts, which result in productivity gains for the department.
  • Manage customer service support through effective and timely use of email, LiveChat, Phone, walk-in customer support, and social media.
  • Clearly communicate with customers on product and order related inquiries, including installation, returns, etc.
  • Manage monthly metrics/analytics reporting, including e-Commerce revenue reports, Company statistics, costs and outcomes tracking, Organic tracking, etc.
  • Monitor inventory for stock status and reordering.
  • Other assigned duties.

Education & Experience Requirements

  • Post-secondary education or equivalent experience
  • 3-5 years of Customer Service related experience in a manufacturing environment
  • Strong oral and written communication skills
  • Good interpersonal skills
  • Strong organizational skills
  • Detailed oriented
  • Ability to multi-task in a fast-paced environment that is deadline oriented
  • Ability to work independently and within a team environment
  • Computer literate, including word processing, spreadsheet programs, email, MRP system and network usage
  • eCommerce experience is an asset
  • Knowledge of the office furniture industry, or the manufacturing environment is an asset
  • Fundamental understanding of technical drawings is beneficial
  • General understanding of all operations at Teknion
  • General skills in both Excel and Microsoft word
  • Bilingual (English/French) is an asset


Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

 

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is hiring a full-time Senior Buyer for our Ergotek plant in North York, ON. This position will engage in sourcing, negotiating and vendor development activities.  This position will also take an active role in the development of the strategic direction of the Purchasing department.

Primary responsibilities

  • Execute projects as required.
  • Develop & manage supplier base to ensure consistent achievement of all performance requirements.
  • Monitor supplier performance reporting, develop and implement improvement plans as necessary.
  • Conduct & finalize supplier sourcing and negotiations including overseas vendors.
  • Monitor & ensure adherence to project timelines.
  • Develop contingency alternatives for all major commodities.
  • Spearhead systems & culture that shall foster continuous cost & quality improvements among both internal & external vendors.
  • Conduct external vendor systems audits. Develop & implement process improvements as necessary.
  • Actively work towards supply base consolidation.
  • Continuously source & develop supply alternatives including overseas opportunities.
  • Actively work with Materials department to reduce lead times, inventory levels, order accuracy, etc.
  • Assist with TFS Design & Engineering Departments during product development & engineering change process.
  • Support the TFS Quality Department with vendor-related issues as necessary.
  • Print the PRP/MRP demand report for the appropriate warehouse daily.
  • Evaluate change orders, by E-mail, pertaining to both PRP and MRP materials. Approve or reject, taking into account standard lead times and priority of the order.
  • Identify and Implement methods for inventory stocking improvements, both at the supplier and at your specific location. Monitors inventory levels and dispose of surplus or obsolete material in an appropriate manner.
  • Maintain and update all Purchasing item data.
  • Cost reductions of materials through the Initiation and participation in the bench-marking process. This will include, but not be limited to, the potential re-sourcing of appropriate vendors, along with the negotiation of pricing, terms and conditions.
  • Perform all other assigned duties as required.

Education & Experience Requirements

  • College diploma or University Degree
  • 5+ years purchasing experience in a manufacturing environment
  • 5+ years experience managing overseas vendors
  • Good presentation skills
  • High level of planning, organizational & implementation skills
  • Ability to manage multiple priorities & conflicting deadlines
  • Well developed communication & analytical skills and good computer skills
  • PMAC/APICS Certification or enrolment an asset
  • Thorough understanding of & approach to continuous improvement
  • Experience with and understanding of PPAP, FMEA, Control Plan & Process Audits
  • Understanding of ISO Quality Systems
  • Team Oriented 

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Woodbridge

Department

Reports to

Closing date

Position summary

The Manufacturing Communications Representative is accountable for planning the schedule of work flow for each Department and operation according to previously established lead times and sequences. Confers with Production Supervisors to determine status of assigned projects and expedites operations that delay schedules, altering schedules to meet unforeseen conditions. The position is accountable for providing production work orders and capacity loading for defined work centers while maintaining on-time delivery to customers. This is accomplished by executing the production schedule through both the dispatch lists and hard copies of work orders by department. The role must support Teknion’s J.I.T philosophy, while gaining improvements in production efficiencies. It is also accountable for assuring that internal and external customers receive efficient and courteous service.  The incumbent will be responsible for receiving and responding to queries, within established guidelines.  The Representative is also responsible for acting as a liaison between various manufacturing, corporate, and customer contacts. In addition, this incumbent is accountable for maintaining appropriate records and preparing required reports.

Primary responsibilities

  • Establish all production schedules via the Baan ERP software.
  • Assist in eliminating delays and shortages by analyzing the current schedule. This is accomplished by flagging any problems, and working with relevant departments to resolve any situations.
  • Analyze the schedule in an effort to improve efficiencies while meeting shipping deadlines.
  • Responsible for professionally addressing customer requests for adjustments on orders and providing the appropriate feedback on any issues that may arise from such changes. i.e. change orders and PAF’s.
  • Responsible for effectively resolving customer and manufacturing identified issues utilizing effective problem solving techniques, through direct interaction with both Teknion’s internal and external customers.
  • Attend the daily Production meeting in order to convey all pertinent scheduling information to the production personnel, while receiving and replying to any relevant concerns.
  • Perform all other duties as assigned by the Materials Manager.

Education & Experience Requirements

  • Post secondary education or equivalent experience
  • 3-5 years of Customer Service related experience in a manufacturing environment
  • Equivalent experience in the scheduling of a manufacturing facility using an ERP software package
  • Strong oral and written communication skills
  • Good interpersonal skills
  • Strong organizational and documentation skills
  • Detail-oriented
  • Ability to multi-task in a fast paced environment that is deadline oriented
  • Ability to work independently, within a team, and in a manufacturing and customer service environment
  • Computer literate; advanced level in Microsoft Word and Excel, e-mail, MRP system and network usage
  • Fundamental understanding of technical drawings, Bill of Materials & Routings is beneficial
  • General understanding of manufacturing communications

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Manufacturing Engineering Technician for our ErgoTek plant location in North York, ON. The position is accountable for supporting activities relating to Manufacturing Engineering and the subsequent activities that support Production Manufacturing as well as new product launch processes.

Primary responsibilities

  • Responsible for creating, preparing & modifying Computer Numerical Control Turret Punch Press (known as CNC) programs for both new development programs and standard production components.
  • Responsible for creating, preparing & modifying programs for both new development programs and standard production components for use on Brake Press & Salvagnini forming machines.
  • Maintenance and control of CNC & forming program database system.
  • Assist in training production operators on the operation, set-up, safety and maintenance of the CNC turret Press and Brake Press forming machines.
  • Participate in the generation of new and existing component costing models.
  • Liaison with all production related disciplines (Manufacturing Engineering, Bill Of Materials, Purchasing, Production, Quality & Suppliers) to ensure the production of quality parts.
  • Work within a multi-disciplined cost reduction team to generate and implement cost reduction initiatives.
  • Maintain CNC & programming software to the latest revision.
  • Assist Manufacturing Engineers in preparation of Product routings by assigning blank sizes, cycle time and creation of special shaped CNC tools.
  • Coordination of the prototyping of new products or parts from initial conception to finish product using existing ErgoTek Plant manufacturing process.
  • Assist Manufacturing Engineers in the definition and selection of new processes and equipment as well as support of capital funds submission process.
  • Support Production personnel on engineering related issues (eg. Drawing definition, special orders etc).
  • Responsible for developing material handling and storage systems and procedures.
  • Follows the Corporate Health & Safety/Environmental Policy, new equipment pre-start inspection, train and educate production employees accordingly.
  • Complete other tasks or duties as assigned by Engineering Manager.

Education & Experience Requirements

  • College Diploma or educated to Engineering Technologist Level.
  • Preferably 4 year’s hands-on experience in a sheet-metal fabrication environment.
  • Working knowledge of CNC turret punch presses and CNC brake presses.
  • Knowledge of CNC programming for Salvagnini bender would be an asset.
  • Knowledge and experience in CNC programming (Pripit/Metalsofts) would be an asset.
  • Knowledge and use of Computer Aided Design (CAD) software (AutoCAD/Solid Works is preferable although training will be given in both).
  • Knowledge and excellent use of general office computer software (Microsoft Word, Excel, Project).
  • Ability to read and create engineering technical drawings.
  • Good communication (written and verbal), and organizational skills.
  • Excellent analytical and problem solving skills.
  • Excellent organizational skills.

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

Apply for this career

Share this posting:

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