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Location

Department

Reports to

Closing date

Position summary

Teknion is hiring a Maintenance Mechanic for our night shift to ensure that all equipment is functioning as required.

Primary responsibilities

  • Perform a “walk” upon arrival. Ensure that all equipment is functioning as required.
  • Troubleshoot, maintain and repair all machinery at designated location including but not limited to CNC machines, Paintline, Brake Presses, Punch Presses, and Conveyors. This involves the use of manual and powered hand tools.
  • Preventative Maintenance performed according to schedule. Primary responsibility for all machinery at designated location.
  • Machinery redesign/modifications and/or process improvement to include but not limited to fixtures, assembly jigs, carts, gauges, and guarding.
  • Minor electrical troubleshooting including, but not limited to, motors and fuses.
  • Abide by OHSA regulations and Teknion policy and procedures pertaining to Lock Out/Tag out, completing work orders, etc. Advise Management of actions taken.
  • Provide back up to other mechanics and locations on an as needed basis.
  • Verify machinery and equipment is shut down at end of shift.
  • Maintains safe and clean Maintenance area.
  • Maintains stock of commonly used spare parts.

Education & Experience Requirements

  • Ability to read drawings and/or models.
  • Basic Programmable Logic Controller knowledge
  • Basic electrical theory and troubleshooting skills
  • Mathematical skills
  • Basic knowledge of Ontario Electrical Safety Code, OHSA, TSSA, and WHMIS.
  • Licensed to operate scissor lift and forklift.
  • Ability to operate manual and power hand tools including levels, compressors, drills, sanders etc.
  • Ability to read a tape measure, feeler gage, callipers, and other measuring tools
  • Knowledge of manufacturing processes to include but not limited to CNC, Brake Press, Welding, Paintline, and assembly fixtures.
  • Knowledge of all machine functions and capabilities
  • Manual dexterity, mechanical aptitude, and positive attitude
  • Industrial Mechanic diploma or comparable
  • Good communication skills, works well with others and is able to work with little or no supervision. Works well under pressure and is able to multitask.
  • Knowledge of pneumatic applications and power transmission equipment.
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Location

Scarborough, ON

Department

Reports to

Closing date

Position summary

Teknion is hiring a full-time Customer Service Administrator for our Teknion Store, the ecommerce business unit located in our Scarborough, ON office. The Customer Service Administrator is accountable for ensuring that customers receive efficient and courteous service, serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the customer questions database. The Customer Service / Product Support Representative is also responsible for acting as the front face of the company to the customer. In addition, this incumbent is accountable for maintaining appropriate records and preparing required reports.

Primary responsibilities

  • This incumbent is accountable for maintaining a log of all customer questions. This log is the primary tool for establishing customer concerns and monitoring trends of questions.

  • The incumbent must respond to internal and external customer needs in a knowledgeable and professional manner, as well as demonstrate solid knowledge of the Price and Product offerings, and the order flow process.

  • This incumbent is responsible for effectively resolving customer and manufacturing identified issues utilizing effective problem solving techniques, through direct interaction with both Teknion’s internal and external customers.

  • This position is responsible for professionally addressing customer requests for adjustments on orders or billing and providing the appropriate feedback on any issues that may arise from such changes.  Examples; storage charges, delays in manufacturing, additional shipping costs and restocking charges.

  • The Customer Service / Product Support Representative is responsible for working within Teknion’s Team and providing support to other team members as required to provide service to all customers.

  • In addition, the incumbent is expected to identify areas where they see process improvement opportunities, initiating and following through on concepts, which result in productivity gains for the department.

  • Manage customer service support through effective and timely use of email, LiveChat, Phone, walk-in customer support, and social media.

  • Clearly communicate with customers on product and order related inquiries.  Including installation, returns, etc.

  • Manage monthly metrics/analytics reporting, including e-commerce revenue reports, company statistics, costs and outcomes tracking, Organic tracking, etc.

  • Monitor inventory for stock status and reordering.

Education & Experience Requirements

  • Post secondary education or equivalent experience

  • 3-5 years of Customer Service related experience in a manufacturing environment

  • Strong oral and written communication skills

  • Good interpersonal skills

  • Strong organizational skills

  • Detailed oriented

  • Ability to multi-task in a fast-paced environment that is deadline oriented

  • Ability to work independently and within a team environment

  • Computer literate, including word processing, spreadsheet programs, email, MRP system and network usage

  • eCommerce experience is an asset

  • Knowledge of the office furniture industry, or the manufacturing environment is an asset

  • Fundamental understanding of technical drawings is beneficial

  • General understanding of all operations at Teknion

  • General skills in both Excel and Microsoft word

  • Bilingual (English/French) is an asset


Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position


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Location

North York

Department

Engineering

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Manufacturing Engineer for our Tekform plant in our North York, ON location. The Manufacturing Engineer interacts with various departments to give technical support and make recommendations for the provision of adequate tools, equipment and methods to produce the most profitable product at the highest quality standard. The successful candidate will develop, improve and maintain the manufacturing capability to meet and exceed quality, safety and cost standards by applying lean manufacturing principles.

Primary responsibilities

  • Provide manufacturing data and suggestions to the Product Engineering, Design and Customer Service departments so that all manufacturing aspects are considered, to ensure effective production and interact with various departments through teamwork projects, to meet the company’s current and future objectives.

  • Ensure new product or engineering change implementations occur in production by supplying information to the involved parties, ordering proper equipment and tooling, implementing processes on the shop floor, approving products and updating engineering product drawings in the database.

  • Prototyping new products on the shop floor; preparing special samples and enduring the accuracy of product against design drawings.

  • Involvement with new product, process and quality planning (APQP), PPAP, BOM reviews, tooling reviews to support designed parts and process changes. Liaise with related departments for timely execution of the action items.

  • For existing and new products, analyze the costs, materials and labor requirements and as well, issue Engineering Change Requests, modify tooling, layouts (to improve capacity load of product) and material handling to constantly improve the manufacturing process.

  • Support ISO9001& ISO14001 process by issuing Process Control Sheets for all equipment, doing first off inspections and giving advice for equipment maintenance.

  • Liaise with vendors by developing specifications and participating in the design and commissioning of new equipment and/or installations.  Also coordinate and negotiate service contracts as necessary.

  • Ensure that the manufacturing equipment and manufacturing facilities are operational and safe by evaluating, recommending, developing and implementing preventative maintenance procedures which will also minimize production interruption/delays.

  • Support development and implementation of Health & Safety procedures, and then train and educate the shop floor personnel accordingly.

  • Keep the company aware of the current technological advances; introduce new technology and automation through justification analysis in order to achieve cost reduction, improve quality and the work environment; ensure necessary paperwork (C.A.R.A. form) is generated.

  • Support plant supervisors and lead hands to clarify drawings and special orders so that ship dates and customer expectations are met.

  • Support cost reduction programs and value added/value engineering opportunities.

  • Evaluate and approve Temporary Deviation Requests that could be generated internally or externally.

Education & Experience Requirements

  • University engineering degree or equivalent

  • P. Eng license preferred

  • Three - Five years experience in manufacturing environment.

  • Computer drafting (AutoCad, Solidworks,..) / Data analysis on spreadsheets / MS Office Applications / CNC Machining Process

  • Hands-on experience with process improvement projects, problem solving, and implementation success in Lean Manufacturing principles across the manufacturing material flow paths.

  • Knowledge and experience with variety of  manufacturing processes and materials (ie sheet metal, plastic, glass, wood)

  • Particle board, MDF, wood processing experience is a plus


Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Maintenance Mechanic for our North York, ON office for afternoon shifts. The successful candidate will ensure that all equipment is functioning as required

Primary responsibilities

  • Perform a “walk” upon arrival and ensure that all equipment is functioning as required.
  • Create, document & input programs, program changes and troubleshoot for machines.
  • Troubleshoot, maintain and repair all machinery at designated locations. This involves the use of manual or powered hand tools machining equipment.
  • Refurbish electronic control board; troubleshoot, repair, replace and perform preventative maintenance for all electrical equipment including switches, relays, control systems, sensors etc. using various tools including soldering guns, scopemeter, megometer, multimeter etc.
  • Responsible for the operation of robots in the plant. Reprogram robots approximately 5-6 times per shift for welding changes.
  • Provide training for machine operators on how to change to pre-set programs, document changes and updates, utilizing various software if required.
  • Machinery redesign/modifications and/or process improvement to include but not limited to fixtures, assembly jigs, carts, gauges, and guarding.
  • Conduct preventative maintenance according to schedule. Primary responsibility for all robotic, electrical and PLC systems and equipment. Act as a backup for mechanical.
  • Abide by OHSA regulations and Teknion policy and procedures pertaining to Lock Out/Tag out, completing work orders, etc. Advise Management of actions taken.
  • Verify machinery and equipment is shut down at end of shift.
  • Maintains safe and clean Maintenance area.
  • Maintains stock of commonly used spare parts.
  • Flexible to work on day, afternoon, and night shift.

Education & Experience Requirements

  • Programmable Logic Controller – formal training.
  • Robotic Systems – formal training.
  • Extensive hands on experience with PLCs, robotics and electrical systems.
  • Ability to read CAD drawings.
  • Mathematical skills.
  • Licensed to operate scissor lift and forklift.
  • Strong knowledge of Ontario Electrical Safety Code, OHSA, TSSA, and WHMIS.
  • Ability to operate manual and power hand tools machining equipment.
  • Ability to read from tape measure, measuring tools and gauges.
  • Knowledge of manufacturing processes to include but not limited to CNC, Brake Press,
  • Welding, Paint line, Upholstery Equipment and assembly fixtures.
  • Knowledgeable to use grinders, welding equipment, impact guns, etc.
  • Knowledge of all machine functions and capabilities.
  • Manual dexterity, mechanical aptitude, and positive attitude.
  • Industrial Mechanic diploma or comparable.
  • Industrial Mechanic (Millwright) license.
  • Good communication skills, works well with others and are able to work with little or no supervision. Works well under pressure and is able to multitask.
  • Knowledge of pneumatic applications and power transmission equipment.
  • Certified First Aid, would be an asset.
  • Solid health and safety knowledge.

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Scarborough

Department

Reports to

Closing date

Position summary

The Design Engineer is accountable for ensuring that the product designed and produced at Esmond Manufacturing will satisfy the customer requirements and applicable safety standards. The costs and environmental impacts of these products are to be minimized while ensuring that acceptable quality is maintained. Additionally, it is responsibility of the incumbent to engage customers in direct discussions to define the desired and required product features and capabilities as well as establish schedules to ensure meeting customer launch dates. The incumbent will also be responsible to identify opportunities for new product development to fill existing gaps in our product offering and to grow sales by pursuing new product areas in accordance with industry trends.

Primary responsibilities

  • Work with customers during new furniture design projects.
  • Develop solutions for lighting and power distribution to fit into customer furniture designs.
  • Validate concepts for suitability and standards compliance.
  • Produce project records in accordance with Esmond Design Procedure.
  • Project management – Maintain schedule of activities.
  • Prepare costing and investment details for each new product.
  • Hand off to manufacturing with Design Release Authorization.
  • Personnel development to transfer knowledge and experience to junior engineering staff.
  • Analyze information from Customer Requests and other sources to identify industry trends and product offering gaps.
  • Develop solutions to fill gaps and gain new business.
  • Other assigned duties.

Education & Experience Requirements

  • University degree in Engineering
  • Minimum 5 years experience in manufacturing environment
  • Experienced in Solidworks or similar CAD software
  • Understanding of tooling design for fabricated/tooled parts
  • Knowledge of relevant standard (ISO, CSA, UL, CEC, NEC, etc.)
  • Strong problem-solving skills and analytical decision-making ability
  • Excellent verbal and written communication skills

Teknion is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

 

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is hiring a full-time Quality Engineer for our Panel plant in North York. 

The Quality Engineer is accountable for applying, improving and driving company policies and practices in accordance to the ISO 9001 Quality System and Industry Best Practices. To achieve this, the incumbent ensures that quality processes are in accordance with company standards and that these activities ensure product conformity is in accordance with the control plan and are performed in a cost efficient manner.

This position is responsible for developing, maintaining, and continuously improving manufacturing’s ability to meet and exceed quality standards.  In addition, the incumbent is accountable for interacting with various internal departments, internal and external suppliers to give technical support and guidance to meet the quality standards. 

Primary responsibilities

  • Act as the primary contact to resolve quality concerns through Teknion’s Tekcare process.
  • Promptly complete Quality Alerts, communicate (with sign-off) and train the production team with back up and/or non standard methods until permanent corrective actions are implemented.

  • Lead and Drive Root Cause analysis meetings by using 8D, 5 Whys methodology both internally and at supplier locations as required, validate permanent corrective actions and document Lessons Learned.

  • Implement, update and approve internal work instructions and data sheets on production lines ensuring all necessary inspections are included and that the related measuring equipment is available.

  • Organize and perform gage R&R studies.  Perform measurements and data collection on engineering samples, record SPC data and coordinate line trail data collection.

  • Develop, prioritize, analyze and graph the data collected from the Quality Technicians highlighting top Quality issues per production line. Work on reducing Quality issues through Continuous Improvement.

  • Complete weekly claims summary and ensure the quality indicators and targets are well tracked, documented and communicated.

  • Utilize Statistical Process Controls where appropriate to monitor and improve the manufacturing process.

  • Travel to job sites as required identifying and/or resolving quality issues. Ensure that all chargeable service work or purchased mock-ups are documented.

  • Practical knowledge of ISO-9000, ISO14001 standards, PPAP, Control Plans, PFMEA and analytical tools.

  • Responsible for initiating and evaluating Temporary Deviation Requests that are generated internally or externally when required.

  • Develop and facilitate Quality Workshops and therefore master quality tools and techniques, train team members and support staff in appropriate quality reactiveness

  • Support program launches through all phases, from product design to plant launch.

  • Perform all other duties reasonable to the position as assigned by the Engineering Manager. 

Education & Experience Requirements

  • University Degree in Engineering / or Certified Quality Engineer

  • 5 years experience in a manufacturing environment

  • Excellent written and verbal communication skills

  • Effective decision making skills

  • Strong sense of teamwork

  • Good analytical, problem solving and interpersonal skills

  • Ability to work with a wide variety of people from operators, to managers to designers and customers

  • Knowledge of inspection instruments, gages and devices

  • Good organization and prioritizing skills

  • Driven by results, setting goals and meeting deadlines

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is hiring a full-time Bilingual Accounts Receivable Specialist for our North York, ON head office. The Bilingual Accounts Receivable Specialist is accountable for managing an AR Portfolio which includes Teknion US, all French accounts for Teknion Canada.  Your role includes manage an AR Portfolio, collection of Teknion’s outstanding sales invoices in order to maximize cash flow, mitigate credit risk within DSO and A/R Aging targets. You will engage with external Dealers, General Contractors and Direct Bill Accounts to address complex issues.  You will engage internal groups such as Order Entry, Customer Service, Sales, Finance, Invoicing, to resolve billing errors, discount adjustments, accounting issues etc. by requesting credit/debit notes and/or requesting payments. You may monitor credit exposure, credit release orders and recommend credit limits based on financials.

Primary responsibilities

  • Maximize collection efficiency by managing a specific A/R portfolio meeting or exceeding A/R Metrics (Collection Amount, A/R Aging, DSO, minimize write-offs)
  • Send monthly statements to Dealers, General Contractors and Direct Bill accounts highlighting past due & upcoming amounts to be paid.
  • Investigate and research payment discrepancies and process credit/debits as required
  • Engage with other departments, i.e. Customer Service, Order Entry, Shipping, Sales and Regional Offices to provide clarification and/or sign-off on billing discrepancies to allow the prompt processing of credit/debit adjustments.
  • Process Dealer invoices in a timely manner. Prepare and enter credit/debit notes upon approval.
  • Daily updates on Google Sheets for payment information so cash application can be performed
  • May credit approve orders within limits.  Monitor credit exposure. Recommend securing receivables.
  • Collect outstanding receivables within credit terms by closely monitoring and follow up of accounts. Escalate in a timely manner.
  • May obtain and analyze financial information.  Recommend credit limits

Education & Experience Requirements

  • Bilingual in French and English mandatory
  • College diploma or University degree
  • CCP certification or enrollment in the CCP program would be preferred
  • Five or more years of Accounts Receivable experience
  • Knowledge of Microsoft Windows, Word and Excel
  • Knowledge of Google Drive, Sheets, Docs
  • Knowledge of BAAN/Syteline would be preferred
  • Communication and negotiating skills
  • Analytical and problem solving skills
  • Organizational and prioritization skills
  • Ability to work independently and team environment
  • Detail oriented

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is hiring a full-time Graphical Assets Specialist to create Installation Guides and other marketing materials using AutoCAD and SolidWorks software. The successful candidate will build new and improve existing CAD symbol and support Revit program as needed.

Primary responsibilities

  • Liaise with Product and Program Management, Design and Product Engineering to obtain accurate information for the creation of Installation Guides and CAD symbols.
  • Simplify engineering models for creation of CAD Symbols and apply Teknion symbols standards.
  • Review, analyze, improve and test existing CAD symbols to ensure they meet Teknion standards.
  • Develop Excel and AutoCAD scripts to enhance automation in the symbols creation process.
  • Assemble models from SAT, STEP and/or IGES files in a 3D AutoCAD environment and create illustrations to assist the Desktop Publishing.
  • Create Installation Guides using clear and logical steps.
  • Review Engineering Change Orders, determine impact on existing installation guides and modify accordingly.
  • Assess and implement feedback on Installation Guides from key Teknion personnel.
  • Publish and distribute completed installation guides through appropriate channels.
  • Respond to questions from internal and external customers regarding product installation and symbols.
  • Gather, organize and structure Revit Scope, according to Revit Strategy, to support Teknion’s Planning Tool.
  • Create Revit families and Sketch-Up models as needed to support Teknion’s product launch cycle.
  • Assist in the Revit/SketchUp asset distribution process by generating website thumbnails and being familiar with the process for updating our SketchUp Warehouse content.
  • Assist with Revit rapid response requests to support sales pursuits.
  • Identify, propose and implement improvements to existing processes

Education & Experience Requirements

  • Post Secondary education or equivalent experience (typically Architectural or Engineering Technician or Technologist).
  • Ability to interpret installation instructions and engineering drawings.
  • Proficient in AutoCAD and SolidWorks (both 2D and 3D)
  • Working knowledge of Revit’s family editor environment and SketchUp.
  • Must be detail-oriented with the ability to work in a fast-paced, deadline-oriented environment.
  • Communicate effectively, verbally and in writing.
  • Intermediate proficiency with Microsoft Office Suite.
  • Knowledge of AutoCAD LISP and VBA knowledge is an asset.

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is hiring a Specials Designer to join our Architectural Products team in our North York, ON head office.

Primary responsibilities

  • Re-engineer and modify standard products as required to meet specific customer requirements
  • Deliver “specials” solutions in an accurate and timely manner
  • Contribute to the development and engineering of new products especially those linked to completed specials designs
  • Prepare documentation and coordinate the fabrication of products as necessary
  • Lead and support as required on large specials projects by coordinating project requirements with various staff including Pricing Specialist, other Specials Designers, Field Project Management and Manufacturing personnel
  • Engage in effective discussions that lead to creative solutions that meet the needs of customers, product design, sales and our dealer partners
  • Support the resolution of claims related to specials
  • Increase the overall effectiveness of the Specials Design group by sharing information, mentoring and participating in various improvement processes in conjunction with the Specials Engineering Manager.

Specific Accountabilities

  • Interpret customer needs; develop new or modify existing products/designs to create new products that address specific customer requirements.
  • Liaise with Product Mgmt/others to ensure that derived solutions falls within scope of allowed specials
  • Prepare complete and accurate technical documentation for developed product (assembly and part drawings, part specification sheets, BOM ) and other supporting documentation of all technical aspects of the product using a common database and complying with Teknion ISO procedures and  internal standards.
  • Manage and lead all customer specific projects (specials) from design inception through to finished product
  • Provide technical guidance and quality control of drawing information by checking the work of other Specials Designers.
  • Liaise with 3rd party suppliers to source components required to produce the special product.
  • Prepare prototypes to prove viability of product & associated processes.
  • Use prototypes to validate that the special meets or exceeds the design requirements, adheres to Teknion & applicable industry standards & meets the customers’ requirements & specifications.
  • Responsible for tool procurement (component, assembly, & fixtures) and development of tools designs with vendors in order to properly manufacture ordered specials.
  • Provide Technical Support for the manufacturability, function, appearance, product application, product offering, testing and installation of all specials (Past & Present).
  • Liaise with Manufacturing, Manufacturing Engineering, Quality, Purchasing, Product Support & Product Management Assist with the maintenance of the pricing database to ensure that information is complete & correct. Responsible for the monitoring of testing, and ensuring specials pass all BIFMA, CGSB, CSA, UL tests for furniture hardware/equipment.
  • Perform site visits (problem installations) to determine root cause & propose product Improv./solutions.
  • Act as project leader for the processing of specials related ECRs & ECOs.
  • Assess the feasibility of producing technically challenging specials.
  • Responsible for monitoring of testing & ensuring specials pass all BIFMA, CGSB, CSA, IBC, UBC, UL tests for architectural products, hardware/equipment.
  • Assist Sales and customers in answering product related technical questions
  • Work on special projects or process improvement teams as directed by the AP Eng. Manager.
  • Ensure that changes to standards products are reflected in associated previously designed specials
  • Ensure that projects are completed on time & within budget.
  • Assess the feasibility of producing technically challenging specials

Education & Experience Requirements

  • Mechanical Engineering degree, diploma or equivalent experience
  • Demonstrate excellent People and Leadership skills
  • 3-5 years engineering experience in a product design and  manufacturing environment ( in consumer  goods preferred )
  • Knowledge and experience with variety of  manufacturing processes and materials (ie sheet metal, plastic, glass, wood)
  • Good project and time management skills, experience in handling multiple projects
  • Excellent organization skills
  • Strong 3D modeling and detail design using Solidworks and AutoCAD
  • Hands-on experience with prototype and model making
  • Very good communication (verbal and written), presentation and interpersonal skills
  • Ability to work both in diverse multidisciplinary team environment as well as individually with minimum supervision.

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Accounts Payable Administrator for our North York, ON head office location. The successful candidate will check, process and pay all incoming accounts, bills, and invoices received from suppliers

Primary responsibilities

  • Process all amounts payable through the Accounts Payable system in Baan. Match cheque drawn with appropriate documents, and submit for signature to Director of Finance. Obtain other required signatures, depending on levels of authority and ensure that cheque is mailed and or EFT sent within terms of payment agreed with the supplier.

  • Responsible for creating weekly or daily cheque runs.

  • Responsible for ensuring all utility/rent and Government invoices are coded and paid in a timely fashion

  • Ensure that all invoices processed match with the purchase order and the quantities reflected as received on waybills.  Ensure that discrepancies are resolved with purchasing and that any appropriate debits are issued against supplier. Ensure that all debit memos raised are entered into the system.

  • Resolve disputes with suppliers regarding differences denoted on comparing prices, quantities or description of the product received as recorded on the supplier’s invoice with the purchase orders issued by the company.

  • File and keep track of completed financial documents.

  • Develop analysis of data from the accounts payable systems for accounting dept. on request.

  • Inform purchasing and data processing departments, where inaccuracies in data (price changes or quantity differences) are noticed.

  • Ensure that all invoices for the month are entered in a timely manner as defined by monthly schedule issued by the Senior Accounting Manager.

Education & Experience Requirements

  • Completion of high school diploma

  • Secondary school diploma in Accounting is an asset

  • Basic knowledge of operation of a computer and reasonable keyboarding skills

  • Command of the English language

  • Knowledge of accounts payable routines

  • Knowledge of the operation of a computer

  • Knowledge of accounting concepts

  • Good keyboard skills

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time CNC Programmer for our Tekform plant in North York, ON. The Programmer is accountable for producing production drawings/ models as well as CNC machine code to accurately reflect product specifications.  The CAD Designer is responsible for providing day-to-day technical support to production operators. Beside the main task of creating CNC programs and models for manufacturing, responsibilities will include but not limited to preparation of BOM, Routings, for production parts and components, designing tools, jigs and fixtures for use in manufacturing processes.

Primary responsibilities

  • Responsible for the timely and accurate creation of engineering drawings and CNC machine code based on supplied drawings and descriptions.  These changes could be a result of Engineering Change Requests, new product engineering projects or custom requests/ special orders.

  • Work with production operators and Manufacturing Engineering to investigate design issues or implement new products or machining processes. He/she is also responsible for responding to technical concerns and ensuring execution of corrective action.

  • Support the pricing of component parts. Create Bill of Materials, Using BOM prepare cost and material estimates, and reports.

  • Support the quality investigation of machining and engineering issues.

  • Responsible for producing feature reduced 3D models of new products for the Corporate Data Management Group (specification symbols).

  • Responsible for creating training materials and illustrations required to build quality products.

  • Responsible for performing other duties as assigned by his/her immediate supervisor and/or Senior Management.

  • Develop and prepare engineering designs and drawings from preliminary concepts, sketches, engineering calculations, specification sheets and other data.

  • Design tools, jigs and fixtures for use in wood working manufacturing processes.

  • Respond quickly to the shop floor’s needs in response to addressing issues that may surface during production regarding the manufacturing specifications, Bill of Material, or routings.

  • Participate in cross-functional, continuous improvement teams as the opportunity presents itself.

Education & Experience Requirements

Minimum Requirements

  • AutoCAD

  • Ability to read and understand CAD drawings

  • Mathematical skills – min grade 12

  • Machining process knowledge


Strong Requirements (in addition to minimum requirements)

  • Machine language knowledge (G, M codes)

  • General machining tooling knowledge/familiarity

  • A CAM Software knowledge at least familiarity

  • Exposure to engineered wood based product processing

  • General knowledge about generic database structure and concept

  • Understanding of application of mathematical logic with variables

  • Exposure to a nesting software

  • Minimum College Graduate



Optimum Requirements (in addition to strong requirements)

  • IMOS Programming

  • Wood Industry product and material Knowledge

  • Able to trace system problems

  • Knowledge on tooling database management in a system

  • Familiar with nesting concept



Others Qualifications May Help

  • Diploma or a degree in engineering design and drafting technology, mechanical engineering, woodworking or a related field.

  • Experience supporting mechanical products and assemblies in a fast paced environment.

  • Familiarity with IMOS, AutoCAD, Solidworks, Mastercam, bSolid, Woodwop, Fanuc Control System.

  • Manufacturing oriented environment with MRP/ERP business systems, exposure to 2020/Insight is a plus.


Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Social Media Manager for our North York, ON head office. The Social Media Manager is key member of the Digital Corporate Marketing Team and is responsible for creating marketing content—written and visual—and managing its distribution through various channels (social media, web, email, print, etc).  Drawing from asset repositories, designers, product managers, marketing teams, vendors, and key stakeholders, the Social Media Manager will have the broad responsibility to develop and sustain campaigns in support Teknion’s family of brands, product introductions, and digital infrastructure projects. 

Primary responsibilities

Content Management

  • Content creation: social media posts—graphic and written, video editing, graphic design, file conversions, presentation building, and authoring web pages in the CMS.
  • Champions the proper use of Teknion Brand Identity and U.I. across all marketing channels.
  • Lifecycle management of the corporation’s Sales and Marketing digital assets: posting to web and social media; tagging and categorization in the DAM; regular auditing of content with stakeholders; fetching, recommendation, and repurposing of content libraries.
  • Tabulates and creates presentation materials to communicate department metrics.
  • Assess and correct the accuracy and consistency in the phrasing of all product information and marketing communications provided. Recommend additional or edited text if required, to ensure accurate information is communicated in all published material.

Community Management

  • Works with the Digital Team to execute daily Social Media efforts: scheduling, commenting, replying, follower research, etc.
  • Manages marketing automation efforts: email marketing, drip campaigns, social listening, surveys, etc.
  • Directs feedback to appropriate channels: web team, sales teams and stakeholders, triggers a maintenance process, schedules an update, etc.
  • Works with stakeholders to inform social media content direction and tone.

Project Management

  • Coordinate product launch efforts to support corporate marketing and design.
  • Research, provide recommendations, and implement adoption of new social network functionalities.
  • Coordinate translation work as needed.
  • Manage scheduling of meetings and resources to support new digital initiatives.

Education & Experience Requirements

  • Post secondary education and 3-5 years relevant work experience
  • Must have excellent written skills, including professional experience in Social Media writing
  • Must have experience managing professional Social Media accounts
  • Intermediate knowledge of Adobe Creative Suite
  • Experience with one or more of the following is an asset: content management systems, marketing automation, video editing, HTML, JavaScript, and CSS, other forms of copywriting,
  • Must have excellent computer skills, including Microsoft or Google Office Suites
  • Detail oriented with eye for typography and graphic standards
  • Excellent interpersonal, presentation and communication skills
  • Ability to multi-task, take initiative and work well under time-sensitive deadlines
  • Must be open and enthusiastic about learning new concepts and technologies

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Business Analyst, Project Manager. The successful candidate will act as a strategic business partner by engaging the business at the early stages or discovery phase of a project/initiative. Must perform due diligence to study, listen & learn the business, and to consult, advise and recommend accordingly to prepare for the project execution stage.

Is accountable to review, analyse, and evaluate business systems and user needs. Will work to formulate systems to parallel overall business strategies. The B.A. has an advisory role to stakeholders on whether programming results are meeting the client’s requirements based upon their business needs.

Will be required to undertake project management activities during the project execution stage of the project deliverables for the Information Technology Project Management Office.

Cost management of the Information Technology budget and expenses processes.  Monitors, controls and measures budget performance.

The role reports to the Director, Information Technology Project Management Office. Will be working with the office of the SVP/CIO regarding budget forecasting, scheduling expenditures and variance reporting.  Other stakeholders include the business project owner; the Programming Team Lead and / or designated programmer(s) (whether internal or external resource).

Primary responsibilities

  • Designing end-to-end business processes. Consults with business staff to develop understanding of the varied and complex business needs supported by the system.Responsible for determining how changing business needs will affect the system.Understands the role of an integrated system and provides ideas & recommendations regarding the evolution of the system.
  • Responds to questions and influences the client regarding current and potential system inputs, processes, and outputs.Conducts research and analysis into the nature, effect and results of system problems.Develops detailed business user requirements, analytical documentation, workflow procedures, and data modeling.Negotiates plans, time frames and trade-offs while ensuring client understands the final results of the project (either to assist the project owner or directly).
  • Responsible for determining how changing business-needs will affect the system. Reviews requested system changes, and develop detailed specifications required to develop or modify computer programmes. Ensures correct business functionality, requirements, and industry standards are addressed with Teknion’s Enterprise Application Suite.
  • Cost management by performing the process of budget planning and controlling the budget. It includes activities such as planning, estimating, budgeting, managing, and controlling costs within Information Technology group.
  • Required to ensure Teknion standards are met when working with external consultants engaged for Projects.
  • Communicates system changes and issues to all stakeholders, or to the project change management process when applicable.
  • Builds effective relationships with business units to develop a “joint” vision.Acts as an I.T. liaison with the business and/or outside vendors as appropriate in support of the systems. Works together with Consultants and project owners to ensure the client’s business needs have been met.
  • Work with Manager and Information Technology stakeholders to assess technical architecture required to meet the project requirements and to ensure technical solutions are aligned with Teknion’s corporate technology plan.
  • Accomplishes financial objectives by forecasting requirements; preparing budgets; scheduling expenditures; analyzing variances; initiating corrective action.
  • Develop and implement training plans where necessary. Work with and train key users to develop skills required to support changes in the business practices.
  • To establish whether internal systems have adequate functionality and content to compliment new activity. When required specifies the enhancements and changes needed to internal systems to compliment process changes.
  • For large projects,work with project sponsors and/or stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget and timing.
  • Develops project plans to gather and define requirements, develop, test and implement the overall solution.This includes a work breakdown structure to estimate effort required for each task to provide a project schedule which will identify when each task will be performed and to clearly communicate expectations to team members and stakeholders.
  • Execute roll-out of project across core components:  people, process and tools including in-scope partners and suppliers.
  • Ensures current and accurate system documentation, coordinates and / or performs testing validation of system modifications, and develops, provides, or coordinates system training, educational tools and materials.
  • Remove obstacles and support effective risk mitigation and issue resolution.
  • Provide accurate, timely reporting on projects (status, budget, etc.).
  • Obtain sign-off from key stakeholders on tested application solution.

Education & Experience Requirements

  • University degree.
  • Experience with business process or systems analysis or related disciplines.
  • Ability to translate proposition requirements into clear, concise process design specifications
  • Ability to think analytically, define problems and frame solutions
  • Soft skills, including experience in facilitation, diplomacy, and conflict resolution
  • Good analytical, communication and negotiation skills, and strong attention to detail.
  • Effective in a team environment & can work independently with minimal supervision. A wide degree of creativity and latitude is expected.
  • Familiar with relational database concepts & database design, client-server concepts, web strategy delivery models, service oriented architecture. Also require good working knowledge of formal design methodologies.
  • Excellent project management skills, including the ability to lead, facilitate and organize.
  • Proficiency with email/calendar, Microsoft Office Suite and/or Google Suite
  • Ability to handle confidential information

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Montreal, QC

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Architecture & Design Market Representative for our Montreal, Quebec location. The successful candidate will be accountable for selling the organization’s products by interacting with established designer and architect firms.

Primary responsibilities

  • Inform firms about new products in compliance visits cycle.
  • Perform an advisory role by providing product solutions as required.
  • Ensure product catalog updates at the firms.
  • Maintain firms contact database (CRM).
  • Write furniture budget proposals.

Education & Experience Requirements

  • College diploma or university degree in Design, or related field.
  • Familiarity with the design community.
  • Interpersonal relationship skills.
  • Attention to detail, initiative, independence and organizational skills.
  • Ability to work under pressure.
  • Ability to perform multiple tasks simultaneously.
  • Bilingual French and English, both oral and written.
  • Knowledge of Microsoft Office software.

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Manager, Sales Process Development for our North York, ON head office. The successful candidate will support Canadian and International Markets strategic objectives, goals and programs under the direction of the VP Dealer Development, Director Canadian Marketing and President Canadian Sales.

Primary responsibilities

General Accountabilities:

  • Drive initiatives with process improvement, project management, facilitation, problem solving and transformation.
  • Works closely with key stakeholders in Sales, Operations and Marketing to define and develop process improvement strategy in support of the business. This would include Architectural Wall projects as well.
  • Supporting the Canadian International Markets by using Salesforce.com as a more effective communication tool.
  • Working with Dealers and End User clients to review process from project initiation to project completion
  • Support the Marketing team to assist in the Marketing Automation project.
  • Lead initiatives requiring process improvement, project management in support of sales, marketing and sales operations goals and objectives.
  • Participate in the Sales & Marketing PMO & maintain the project list.

Business Transformation Responsibilities:

Dealer Development

  • Assist VP of Dealer Development and Director of Canadian Marketing in a strategy for programs and tools to assist Teknion and our dealer network to work more effectively together.
  • Establish dealer operational best practices to better position to work with Teknion and to better support dealer program. Including improving client and end user touch points.
  • Document business requirements and business rules as required.

Process Improvement Leader

  • As requested by leadership, assess situations, provide analysis, requirements and recommendations as required
  • Identifying opportunities for business process improvements, as well as propose options for those improvements and facilitate their implementation if required. Lead teams in creation of action plans & strategy to resolve gaps.
  • Work with relevant business units and team members to understand needs, map current processes, drive root-cause analysis, and design future processes
  • Perform data collection and conduct in-depth analysis to generate key insights for projects
  • If required, use key metrics to measure business-unit performance and monitor process performance over time
  • Manage the change to ensure efforts are embedded in new processes.

PMO

  • Assist in the development of a Markets PMO list ensuring each project supports strategic Sales objectives as set out by sales leadership
  • Clarify and drive program priorities and commitments.
  • Maintain dashboard for sales leadership updates

Project Management

  • Drive cross-organizational collaboration, work across functions, balance tactical and strategic initiatives, drive decisions and communicate with leaders.
  • Facilitate requirements gathering sessions to identify business requirements leveraged to engage cross functional teams.
  • Ensures projects are delivered on time, within scope, budget and requirements
  • Identifies project risks and develops and implements mitigation and contingency plans
  • Ensure that client expectations and satisfaction are met or exceeded on all projects
  • Regularly report on project status

Specific Accountabilities:

  • Responsible for identifying areas of improvement throughout the sales organization.
  • Communicate with Dealer Council to help identify gaps for the dealer network and discuss with appropriate leader to further understand potential areas of improvement.
  • Lead, facilitate and participate in process improvement projects for Corporate processes.
  • Investigate and establish 'best practices' for communication strategies.
  • Escalate issues to be brought to the attention of the appropriate leader.

Education & Experience Requirements

  • PMP Certification, Bachelor’s degree/college diploma in business (or relevant work experience).
  • Effective communications and problem-solving skills.
  • Project experience related to service processes (lead, facilitated, implemented).
  • Experienced in process improvement initiatives.
  • Ability to multi-task in a fast paced environment that is deadline oriented.
  • Excellent interpersonal/leadership skills, including conflict mediation, problem solving skills and training.
  • Strong written and verbal communication skills.
  • Strong time management and organizational skills.
  • Strong computer skills (PowerPoint, Excel, Work, Outlook).

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

We are currently hiring a full-time Project Manager, New Product Development at our North York, ON head office. At Teknion, we’re always moving forward; and the New Product Development team is at the forefront of that movement.  Within this group, the Project Manager plays a pivotal role in the development and launch of Teknion’s products.  The Project Manager leads the cross functional development team through the conceptualization, design, and launch of new product lines.

The successful Project Manager is a natural leader and facilitator; driven, organized and detail oriented.  They excel in project management, and thrive when challenged.   The Project Manager manages through relationships and influence, and communicates with ease at all levels.

Primary responsibilities

The Project Manager is responsible for leading the cross functional Product Development team (Industrial Design, Marketing, Engineering, Manufacturing, Finance etc) to the successful execution of a product launch; from concept to launch.  The Product Manager enables a successful and efficient product launch through planning, communication, monitoring and risk identification and resolution actions.

1. Oversee the product development and implementation of a product launch:

  • Ensure that all supporting departments understand their responsibilities and the required timeframes associated with their deliverables. 
  • Ensure project deliverables are met as scheduled.

2. Plan, communicate, maintain and optimize the project structure:

  • Project Scope & Objectives - based on Product Development Outline (PDO).
  • Project Work Plan - overall schedule, milestones, deliverables, and resources.
  • Identify Project Risks (schedule, financial, marketing, supply chain, technical etc) and Mitigating Actions.
  • Achieve team buy in of Project Plan - review project structure with team and executive sponsors, incorporate feedback where required.
  • Systematically review project plan to identify opportunities for efficiencies and enhancements.

3. Schedule and facilitate meetings within the development team as well as with other stakeholders:

  • Ensure meetings are documented, and actions are communicated clearly and closed on schedule.
  • Encourage collaboration and teamwork between functional representatives. 
  • Facilitate timely and adequate communications.

4. Identify project risks and facilitate the resolution of issues within the project team; analyze problem, consolidate options and communicate clearly within project team to enable decision making.  Escalate to executive sponsors when required.  Remain objective through the issue resolution process.

5. Monitor and report on the status of the project plan (i.e. schedule, budget, and resources) to team and executive sponsors.

6. Monitor project objectives as project goes forward; identify and elevate significant project decisions or deviations.

7. Acquire project authorizations and approvals as required.

8. Continuously improve Product Launch process through:

  • Post launch reviews.
  • Communication and Implementation of Lessons learned.
  • Maintaining engagement and communication across the Product Development teams to enable synergistic learning and collaboration.
  • Maintain and enhance project management tools (ex: best practices, templates, software etc).
  • Support the training of Project management resources.

9. Actively support key project deliverable as necessary (mock-up co-ordination etc).

10. Support business process improvement projects within the Design &Corporate Marketing department and the company as a whole.

Education & Experience Requirements

  • University degree in Engineering, PMI certification is an asset
  • 3+ years of relevant Project / Project Management experience, preferably in a design, manufacturing and marketing environment
  • Experience with the Design and Development processes of a manufacturing organization
  • Knowledge and experience of manufacturing processes and materials associated with industrial products
  • Excellent computer skills, including MS Word, Excel, Project, PowerPoint, and cloud based data  management and work flow tools (Box, Google Drive etc)
  • Ability to travel internationally (infrequent)

Other requirements 

  • Excellent project management skills, with ability to work and perform under minimal supervision
  • Successful track record in delivering results in the area of New Product Introductions / Product Development
  • Demonstrates leadership, learning ability and action orientation in the face of uncertainty
  • Excellent interpersonal and communication skills
  • Excellent facilitation and organizational skills
  • Strong problem solving and conflict resolution skills.
  • Enthusiastic, creative, hard working
  • Driven to continuously improve - utilizing computational, empirical, analytical methods to understand then solve problems and improve processes

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Learning Management System (LMS) Content Administrator for our North York, ON head office. 

The LMS Content Administrator is responsible for implementing, maintaining and ensuring effective administration of Teknion’s learning management system including, posting new content, troubleshooting administrative and user issues, ensuring accurate audience assignments, developing content and reporting.

This individual is an effective communicator and collaborative team member. They are committed to providing our employees and clients with exceptional learning experiences.

Primary responsibilities

  • Participate in the planning and implementation of a new digital learning system
  • Facilitate end-user training for internal administrators by providing both technical and administrative support for in-classroom and online learning.
  • Develop and document processes or policies to ensure consistent use of the system.
  • Create and oversee an efficient and effective content management system.
  • Establish and maintain design standards and document version control to increase the effectiveness and efficiency of learning content.
  • Collaborate with sales and manufacturing teams to develop and deliver appropriate learning modules and evaluation tools.
  • Design and upload program content for various audiences across Teknion to support all learning formats.
  • Manage content development strategy, design standards and future road-map planning efforts.
  • Test all changes to the LMS, posts and modules; ensure accurate audience assignments and assessment scoring.
  • Identify, troubleshoot and resolve problems with course design, LMS configuration and infrastructure.
  • Manage new and existing vendor relationships.
  • Oversee the installation of all system updates, upgrades, integrated tools and other software integrated with the LMS.
  • Compile and communicate performance metrics for online and classroom training courses in order to measure training effectiveness.
  • Make recommendations on future improvements to content management, workflow processes and user experience.
  • Maintain strong competencies related to instructional design and technology based learning.
  • Contribute both ideas and expertise in the development of relevant and value-driven training efforts.
  • Recommend future improvements to content management, workflow processes, and user experience to improve learner experience and business impact.
  • Collaborate with sales and manufacturing team members to fulfil department strategy by proposing and providing training on the best use of the LMS.
  • Build advocacy for the continued adoption of the LMS.

Education & Experience Requirements

  • Bachelor’s degree in Human Resources and/or Adult Learning Certifications
  • Minimum of three years’ experience supporting an LMS such as Docebo (preferred) and working in instructional design
  • Learning development background a plus to include designing programs at the organizational level.
  • Proficient with course development software and technologies such as Articulate, Captivate, SCORM
  • Exceptional project management skills with proven ability to organize plan and execute projects against deadlines
  • Professional and diplomatic communicator with all levels of internal and external stakeholders. Ability to explain instructions, policies, procedures and to present findings and conclusions clearly, concisely and appropriately for the audience
  • Highly self-motivated, driven and works with a sense of urgency
  • A positive and focused approach to work
  • Demonstrated mindset to grow and continually learn
  • Ability to problem solve, identify trends, extract insights from analytics and data, and recommend improvements and actions.

 

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

North York

Department

Reports to

Closing date

Position summary

Teknion is currently hiring a full-time Customer Order Analyst for our North York, ON head office. 

The Customer Order Analyst is responsible for the update and maintenance of the Order Entry and PB-TOPS applications. In addition, the incumbent will act as the back up to the Supervisor, Order Entry.

This position requires significant people skills and a strong analytical process and technology background.

Primary responsibilities

  • Responsible for the day to day operation of TOPS (Teknion Order Processing System), including trouble shooting, maintenance of data and support.

  • Responsible for the update and maintenance of the product catalog (PB-TOPS) database – used to verify product codes on order lines.

  • Responsible for the code verification and testing flow-through from the Product Management databases to PB-TOPS database and BaaN, particularly during the new product launches

  • Responsible for the update and maintenance of TekniOnline andStudiOnline.

  • Creating specific custom reports as needed, using data stored in existing databases – PB-TOPS, TOPS etc.

  • Responsible for the planning of user acceptance testing including such activities as: planning the testing cycle, writing test cases, defining data requirements to support the test cases, entering and tracking defects and re-testing the defect corrections.

  • Perform post-implementation testing to ensure the solution is acceptable in the production environment.

  • Analyse and document existing business processes and applications, and make recommendations for improvements.

  • Participate in business process re-engineering studies as assigned, in support of business objectives.

  • Responsible for entering orders in TOPS when required.

Education & Experience Requirements

  • University Degree / Community College Diploma

  • Excellent written and verbal communication skills

  • Computer literate – medium to advanced Excel is prefered

  • Experience with order specification software such as 2020/CAP, Project Matrix, Giza etc

  • Ability to work in a fast paced environment

  • Understanding of process mapping and design

  • Very detail oriented

  • Excellent time management skills

  • Ability to work on several tasks simultaneously

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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Location

Montreal

Department

Reports to

Closing date

Position summary

Responsable du marché architecture et design

Primary responsibilities

  • Le directeur du marché architecture et design est responsable de vendre les produits de l’organisation via le réseau des firmes d’architectes et designers établies dans la région.
  • Informer les firmes d’architectes et designers à propos des nouveaux produits au moyen de visites cycliques
  • Donner des conseils sur l’utilisation et l’application des produits Teknion
  • Assurer la mise à jour des catalogues dans toutes les firmes d’architectes et de designers.
  • Maintenir la base de données de contacts.  (CRM)
  • Monter des propositions budgétaires de mobilier.

Education & Experience Requirements

  • Diplôme collégiale ou universitaire en design ou tout autre champ de compétence lié au design.
  • Familiarité avec la communauté des designers et des architectes.
  • Sens des relations humaines développé.
  • Souci de détail, initiative, autonomie et sens de l’organisation.
  • Facilité à travailler sous pression.
  • Habilité à travailler sur plusieurs tâches à la fois.
  • Bilinguisme français-anglais, à l’oral et à l’écrit.
  • Connaissance de la suite Office.
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Location

Ottawa

Department

Reports to

Closing date

Position summary

The Account Manager is accountable for promoting and selling Teknion’s products in the NCR Eastern Ontario Market, and developing and maintaining relationships with new and existing clients in a professional and knowledgeable manner.  This position is responsible for growing territory sales and market share, strategically increasing visibility to both influencers and end users, as well as managing the development of dealer capabilities by partnering with and overseeing dealer execution. The Territory Sales Rep will join a team of interdependent sales professionals in which strategic team selling and a high degree of communication is required.

Primary responsibilities

  • All sales activities as it relates to achievement of Territory sales and profitability objectives, sales forecasting, and business development.
  • Preparation of annual business plans for the respective territory, participating in the determination of territory market potential and in the preparation of territory sales expense estimates.
  • Identifying business opportunities, developing business relationships with customer base, including corporations, municipal and provincial government agencies and closing business opportunities, as well as promoting products to new and existing customers.
  • Determining, securing, and maintaining new network contacts through appropriate associations, and increasing Teknion’s visibility and presence in the Office Furniture industry.
  • Maintaining and enhancing business relationships with existing Dealers. Discussing and implementing ways to improve performance, as well as educating Dealer personnel (Sales people and support staff) on Teknion products and procedures.
  • Working collaboratively with Dealer Sales personnel to increase Teknion sales through new business development, maintenance of existing accounts, and product education vis-à-vis presentations.Developing close relationships with Dealer management ensuring a strong Dealer commitment.
  • Understanding, implementing and supporting Teknion’s corporate programs, (including incentive, inter-market, and new products) policies and procedures.
  • Building business relationships with the Influencer Communities, including Project Management and Commercial Real Estate.
  • Keeping abreast of industry competitors, market trends, product innovations and market conditions.
  • Providing Teknion Management with critical sales information and maintaining timely and accurate administrative reports.
  • Ensuring access to the best possible channels of distribution by continually searching for better methods to market Teknion products to end users.
  • Conferring with immediate supervisor, suggesting changes and improvements in design, pricing, or policy.

Education & Experience Requirements

  • College diploma or University degree in business or in a related field with specialization in sales or marketing
  • Several years of experience as a sales or marketing representative or in a related occupation
  • Well developed communication, interpersonal, and presentation skills
  • Excellent selling skills
  • Good negotiation skills
  • Well developed organizational and decision-making skills
  • Excellent time management skills and the ability to handle several tasks simultaneously
  • Well developed human relations skills
  • Good team building skills
  • Computer literate - Word, Powerpoint, Excel - SalesForce experience an asset
  • Occasional travel required

Teknion is committed to supporting a culture of diversity and accessibility across the organization.   It is our priority to remove barriers to provide equal access to employment.  A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.

By applying for a position with Teknion, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Teknion's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, credit check and criminal check. You will be notified during the hiring process which checks are required by the position

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“Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it’s the only thing that ever has.”

- Cultural Anthropologist Margaret Mead
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