MEET Our People

Challenge What's Possible

Teknion encourages entrepreneurial thinking by nurturing an environment that supports creativity at all levels. Our employees are the heart and soul of our business. To support their development is to enhance our biggest asset. 

We care about our employees. We have generations of families working here, including our founders. We make it a priority to rally behind community organizations. We celebrate our employees’ cultures and they share in our successes. We donate our time and product to organizations on a corporate and individual level. We have educated thousands of architects and designers because we believe that good and healthy design should be accessible to all, and that sharing knowledge and expertise is our responsibility.

We’re passionate and committed to exploring new opportunities and sharing our learning. It is our culture of curiosity and courage to not just ask “Why?” but “What if?” that inspires us. This culture not only defines who we are as a company, but also shapes where we are going. It helps us build a stronger platform from which to change, extend our reach and learn more as we advance.

With over 3200 employees, across more than 50 countries, through a worldwide network of over 340 authorized dealers, let’s work together to keep redefining what is possible. Grow with us.

Career Opportunities


Location

Head Office

Department

Human Resources

Reports to

VP - Human Resources

Closing date

Position summary

The Human Resources Business Partner is accountable for providing guidance and direction to both management and employees of their client group or facility to ensure that programs and practices are in place that support company objectives, are cost effective and in compliance with all workplace legislation. This will be accomplished through the alignment of Human Resources strategies with Teknion business plans. The HR Business Partner acts as a single point of the contact for the employees and managers in the business unit and:

· Proactively supports the delivery of HR Processes at the client’s side

· Manages complex and difficult HR Projects cross-functionally

· Builds a strong business relationship with the internal client

· Actively identifies gaps, proposes and implement changes necessary to cover risks

· Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.

· Assists international employees with expatriate assignments and related HR matters.

· Understanding of compensation practices.

Primary responsibilities

1. The Human Resources Business Partner is responsible for the application of a workforce planning strategy which aligns workforce needs to current and future talent and skill requirements. This strategy will encompass career development and succession planning initiatives.

2. The incumbent is responsible for the implementation of the overall recruitment and on boarding process for the client group.

3. The Human Resources Business Partner will implement an employee relations strategy that provides a framework for identifying and resolving employee relations and workplace conflict problems. This strategy will focus on education as well as providing counselling and corrective action tools.

4. This position is responsible for advising and coaching management relative to human resources policies, employment law and employment law compliance. To accomplish this, the incumbent will conduct training programs for both management and professional employees.

5. This incumbent is accountable for providing guidance to management relative to continually improving employee performance through the performance management program. This will be accomplished through training and the application of performance management tools.

6. The Human Resources Business Partner is responsible for the customization and application of training programs that ensure job performance requirements are met for internal employees and external stakeholders. To achieve this, the incumbent must elaborate on competencies such as performance objectives and develop activities and exercises required to accomplish these objectives.

7. This position is accountable for ensuring that performance gaps of employees are identified through assessment models. This is accomplished by obtaining and analyzing data from various areas (any of or all of techniques such as interviews, questionnaires, group problem analysis, records, reports, job analyses and performance reviews). Through this analysis targeted talent solutions will be implemented coupled with new leadership development strategies.

8. The Human Resources Business Partner is responsible for customizing and monitoring employee engagement initiatives. To achieve this, the incumbent will establish evaluation measures that provide a roadmap for success.

9. The position will be accountable to maintain and monitor health and wellness programs through the review of current practices and the coordination of all required training programs.

Education & Experience Requirements

Excellent communication, presentation, and human relations skills allowing to deal with sensitive and confidential employee matters;

Exposure to HR best practices, Organizational Change, Change Management, Performance Effectiveness, Training & Development

Strong business acumen to align both business objectives and HR strategies with corporate goals to maximize shareholder value

Strong diagnostic skills followed by good ability to evaluate options/alternatives and develop solutions/recommendations for solutions to complex and multi-dimensional problems/issues.

Strong project management skills and effective execution skills to ensure successful delivery/implementation of special initiatives, products, processes and policies

Demonstrated initiative and flexibility; acts proactively in identifying and capitalizing on opportunities.

Adept at building and managing relationships effectively and be able to gain the confidence of business leaders quickly

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Location

1150 Flint Road

Department

Materials, Purchasing & Facilities

Reports to

Closing date

Position summary

The Manufacturing Business Support & Analytics Manager works as part of a team to drive improvements in our manufacturing processes via technology while serving as the liaison between Manufacturing and IT. This person will ensure that manufacturing requirements are being met in an effective and efficient manner and works closely with leadership to identify, recommend, develop, implement, and support cost-effective technology solutions.  This role is focused on business analysis and translating customer requirements into IT specifications for new application implementation and enhancements to existing applications. The goal is to have one manufacturing business centre of excellence for operational standards, innovation and support.  This position will require a candidate with strong leadership skills and a blend of both strategic and tactical approaches to business objectives. The key to success in this role requires a leader that is able to leverage business intelligence and analytics to provide input, insight, and strong business acumen to help drive innovation and excellence.  

Primary responsibilities

  • Apply business analytics and project management skills to help maximize the benefit of our Manufacturing applications.

     

    Lead “Discovery Sessions” throughout the organizain to identify new and/or enhanced business processes for the purpose of improving our operational effectiveness. This may include applying Lean Office tools internally or attending off site seminars and industry meetings to assess the latest technological developments and trends.

     

    Collaborate in the planning, design, development, deployment and support of new technology, and enhancements to existing applications. This involves creating process models, specifications, diagrams and charts to provide direction in the development process. Liaising with IT to write internal applications, acquiring resources both internally and/or externally (consultants), setting timelines and managing progress and costs.

     

  • Promote standardization and integration across our enterprise application suite. 

 

Ensure effective and comprehensive integration points between multiple applications across multiple sites.  

 

Ensure the alignment of all manufacturing applications with the company vision and operating guidelines.

 

Establish and maintain a standard of performance for the operation. Work with other Teknion Limited companies to optimize the flow of information between companies. Provide work instructions, policy and procedural documents where necessary.

 

Manage the standardization of our data mining application (eCQ) to provide analytical tools that will maximize communication, measurement, efficiency and profitability.

 

  • Lead large scale manufacturing application implementations/enhancements across the organization.

     

    Manage the implementation of corporate strategic programs, both from a business and technology perspective. This may include but not limited to managing the transition of manufacturing applications, processes and people through new implementations of ERP systems throughout the organization. The candidate must be able to perform the following.

     

    • Understand why the organization needs the system (i.e., define business “pain”) and why the pain exists (e.g., system issues and/or business-process issues).
    • Assemble and lead a cross-functional project team of internal key stakeholders and consultants to gather and define the organizations’s high-level and detailed business requirements.
    • Write in-depth project specifications and budgets to support individual project plans.
    • Define the scope of the system. Depending on the type of implementation, data integrity and migration must be defined and scoped out.
    • Establish phases for system implementation.
    • Prepare the organization for change.
    • Prepare people and data. Lead by example to drive and sustain the cultural and technical changes necessary.
    • Manage “scope creep.”
    • Thoroughly test the functionality of the system.
    • Run and refine the system.

       

  • Manufacturing Business Support

     

    Investigate and repair major system faults, i.e. rebuilding of inventory tables, IT script failures, etc.  The key role is to minimize production down time due to system failures.

     

    Understand business problems and opportunities in the context of the software requirements and recommend solutions that enable the specific functional groups to achieve its goals.

     

    Report status of on-going prioritized projects to functional and IT leadership.  Identify and resolve ongoing day-to-day business issues.

     

    Review performance of applications to determine impact on operating costs, productivity levels, and upgrade requirements. 

     

    Provide on-going support on “break-fix” issues for existing applications for all affected Teknion Limited facilites through the management of a centralized issues repository. 

     

    Coordinate, set up and implement standard operating procedures for all manufacturing operations. This includes updating and maintaining all applciations procedure manuals that relate to manufacturing, providing training related to the manuals as well as system training, and providing a help desk support function.  In addition, support and/or manage any projects related to the manufacturing areas in regards to new software or technologies.

     

    Institutionalize manufacturing systems best practice tools and processes to better enable managers to achieve monthly and annual targets in on time delivery, quality, cost and other key performance targets.

     

    Ensure complete compliance to regulatory agencies, i.e. QMS (ISO 9001) and EMS (ISO 14001).

     

  • Personnel & General Administration

 

Manage a group of Manufacturing Systems Analysts responsible for the integrity of Teknion’s manufacturing system core competencies. 

 

Establish individual accountability using coaching and performance management process.

Track competencies and personal goals of subordinates and provide leadership and development as required to achieve corporate objectives. 

 

Establish priorities and allocate resources as necessary.

 

Perform succession planning to ensure that suitable successors from within the department will always be available to allow for continued movement to other positions or departments.

 

Conduct regular staff meetings to review overall performance of team and discuss general business updates.

 

Assess staffing and skill requirements. Develop plans to address needs.

 

Ensure effective management of performance in the department to meet business needs.

 

Establish department measurements to ensure compliance with the company high level scorecard measurements.

 

Education & Experience Requirements

EDUCATION & EXPERIENCE

 

  • Bachelor’s Degree in the field of Business Administration, Business Management, Computer Science, Accounting, MIS or Manufacturing; or 10 years of progressive related manufacturing leadership experience in similar roles is required.
  • Extensive experience with best in class ERP systems.  (i.e. Oracle, Infor, SAP, Microsoft Dynamics, etc.).  Preferred experience in Baan/LN.  Prior technology implementation experience is an asset.
  • Shop floor data collection expertise is a plus.
  • Lean manufacturing, 5s and other continuous improvement methodologies is an asset.
  • APICS knowledge or CPIM certification is a plus. 


CHARACTERISTICS & ATTRIBUTES

 

  • Strong leadership and organisational skills
  • Excellent analytical and data development skills, with great attention to detail.
  • Ability to work in a fast paced, multi-tasked, team-oriented environment.
  • Personable, with a high level of “people” and communication attributes, both oral and written.

 

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Location

1150 Flint Rd

Department

Corporate Design and Marketing

Reports to

VP Innovation and Design

Closing date

Position summary

The Intermediate Industrial Designer is responsible for providing design leadership to product solutions, while also providing guidance (and mentorship) to the industrial design team. He/She is responsible for managing the design activities that link research to the concept definition phase, as well as the activities within the stage gate development process including deliverables, communications and documentation.

Primary responsibilities

LEADERSHIP

Product Design Integrity

  • Provide design guidance to ensure product design intent, integrity and quality of execution is maintained throughout the development process, including final production and ongoing maintenance

    Design Team activities

  • Support project resource planning, schedule development, and stage gate deliverables definition for a variety of concurrent projects.
  • Assist in managing the assignments, deliverables, and communications activities between the (multi-disciplinary) project team members and the daily activities of the design team to meet project objectives.
  • He/She will also contribute directly to the creation of new and innovative product design solutions.

    Product Definition

  • Contribute to the formulation of the  product design vision / definition of new products, and to ensure its compatibility with current Teknion design aspects, portfolio fit and evolution, while challenging innovative solutions , and meeting PDO requirements.

     

    People

  • Contribute to and provide mentorship in the advancement and application of professional development of the industrial designers, design interns, and assist in the training and integration of new employees to the department.

    .

  • Guide internal and outside design resources to ensure both the program requirements (deliverables, schedule, etc) and the design requirements (portfolio integration, aesthetic refinement, product integrity, etc) are met.

 


COMMUNICATIONS

Development team

  • Ensure accurate and timely communication of all status and content issues between relevant stake holders in multi-disciplinary development team and design management.
  • Design Management

  • Ensure accurate and timely communication of project related issues including status and content, schedule, and resources,  as well as professional development related issues including software tools, training opportunities, etc.

    Client interface

  • Provide hands on new product and planning application support to sales/clients, and act as a representative of the design department as part of the Teknion client experience as guided by design management.
  •  

    Documentation

  • Communicate and demonstrate all aspects of the product design through a series of different media appropriate to the stages of development including: sketches, renderings, development models, CAD models, and (printed) documents and presentations.

 

PRODUCT DEVELOPMENT

Product Definition

  • Generate and document new product concepts in response to Market and Design research activities of the evolving needs of the workplace.that ultimately support the creation of the PDO.
  • Contribute directly to the Design Research activities through field observation, client interaction, and contract researchers.

 

Development

  • To provide design leadership in the cross disciplinary development discussions to collectively solve new product issues including manufacturability, function, appearance, product application, product offering, testing, installation, etc.
  • Provide design leadership to the development activities of in-house design team members and outside consultant activities including deliverables.
  • To function with minimal supervision in executing the assigned projects, including decision making, working with outside consultants and Product Management.
  • To develop new products through a systematic process of stage gate activities and deliverables according to a predetermined launch schedule.

Education & Experience Requirements

  • Bachelor of Industrial Design degree.
  • 3-5 years+ work experience as a practicing Industrial Designer. Furniture/systems design experience a plus.
  • Design related research and analytical skills.
  • Excellent presentation and interpersonal skills.
  • Excellent problem solving capabilities.
  • Both a technical proficiency and an aesthetic aptitude.
  • Proficiency in current software tools for CAD (Solidworks), visual communication (Photoshop, Illustrator), and communication (Microsoft Office).
  • Excellent soft model, mockup, and visual model making capabilities.
  • Knowledge of current prototyping methods and technologies and how to most effectively integrate them into model making.
  • Ability to sketch or think on paper in order to solve detailed design problems. Experience in designing for office space planning and ergonomics requirements a plus.
  • Extensive knowledge of manufacturing processes.
  • Ability to work effectively within a multidisciplinary team.
  • Ability to work effectively in all phases of product development, from concept definition through technical development, production details and post launch product support.
  • The ability to work independently, seeking support and guidance from fellow team members and design management as needed.
  • The ability to observe and analyze the product development process and make suggestions for improvement when opportunities present themselves.
  • Ability to provide leadership, mentorship and guidance to the other designers and design interns in the department, including directing tasks and setting deliverables and deadlines.
  • Ability to work effectively with outside Design and Engineering resources, such as: Industrial Design contractors, CAD contractors and researchers.
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Location

1150 Flint Rd

Department

Information Technology

Reports to

Director of IT Business Applications

Closing date

Position summary

The Application Developer (here in referred to as the ‘Developer’) is a member of the IT Business Applications team with a primary focus on development of the Configura Extension -  Teknion StoryBoard software and its data objects.

The Developer will work closely with Business and IT stakeholders to architect, develop and maintain Business Applications as required governed by the Teknion IT Project Management Office (PMO) and the IT Business Application team.

The Developer will report to the Director, Business Applications and will work directly with the Manager, Application Development (here in referred to as the ‘Manager’)

The applications are predominately designed for (but not limited to) Teknion Corporation (Global Reach). Some applications will integrate to International Teknion companies and interactions with parties’ external to Teknion.

Collaborate with the peers regarding development – within team as well as other team members across the corporation and external to the corporation.

 

Primary responsibilities

  • Develop and maintain custom extensions for Teknion’s StoryBoard implementation of the Configura Software. The Extensions consist of product offerings represented in 2D and 3D, with costing, business logic and error prevention
  • Work with the Business Team(s) as part of the Product Life Cycle (Product Launches) to develop StoryBoard Data Objects representing product in 2D and 3D, analyze and resolve defects
  • Develop & maintain Business Applications based on the Teknion’s PMO project list that are modern and focus on open connectivity – internal and external to Teknion Limited, using established developmental frameworks – internal as well as external / open-source
  • Contribute towards continuous improvement in application code, process and technology
  • Document and maintain technical documentation as required
  • Follow the established SDLC procedures within Teknion

Education & Experience Requirements

 

  • Bachelor degree in Computer Science, Computer Engineering (or similar) or diploma with 2-5 years of front-end development experience
  • Strong experience in C++, C#, Java or any other Object Oriented Language
  • Experience in Configura Extension Technology (CET) Programming Language CM is a strong asset
    • CM belongs to the Java/C#/C++ family of programming languages, with high-level influences from common lisp
  • Excellent grasp of object oriented concepts with experience in using them to build production applications
  • Working knowledge of Web Application Development & scripting leveraging frameworks & technologies such as Python, PHP, VBA, LISP, Ruby, RoR, Bootstrap, etc.
  • GitHub or similar version control systems, conformity to good coding standards and conventions, and of course a knack for problem solving!
  • Strong analytical capabilities and abilities to balance advanced UI and Framework development against essential functionality and customization as well as an ability and willingness to learn new languages and technologies
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Location

1150 Flint Rd

Department

Marketing & Product Development

Reports to

Director, Program Management

Closing date

Position summary

At Teknion, we’re always moving forward; and the New Product Development team is at the forefront of that movement.  Within this group, the Program Manager plays a pivotal role in the development and launch of Teknion’s products.  The Program Manager leads the cross functional development team through the conceptualization, design, and launch of new product lines.

The successful Program Manager is a natural leader and facilitator; driven, organized and detail oriented.  They excel in project management, and thrive when challenged.   The Program Manager manages through relationships and influence, and communicates with ease at all levels.

The Program Manager is responsible for leading the cross functional Product Development team (Industrial Design, Marketing, Engineering, Manufacturing, Finance etc) to the successful execution of a product launch; from concept to launch.  The Product Manager enables a successful and efficient product launch through planning, communication, monitoring and risk identification and resolution actions. 

Primary responsibilities

1. Oversee the product development and implementation of a product launch:

  • Ensure that all supporting departments understand their responsibilities and the required timeframes associated with their deliverables. 
  • Ensure project deliverables are met as scheduled.

2. Plan, communicate, maintain and optimize the project structure:

  • Project Scope & Objectives - based on Product Development Outline (PDO).
  • Project Work Plan - overall schedule, milestones, deliverables, and resources.
  • Identify Project Risks (schedule, financial, marketing, supply chain, technical etc) and Mitigating Actions.
  • Achieve team buy in of Project Plan - review project structure with team and executive sponsors, incorporate feedback where required.
  • Systematically review project plan to identify opportunities for efficiencies and enhancements.

3. Schedule and facilitate meetings within the development team as well as with other stakeholders:

  • Ensure meetings are documented, and actions are communicated clearly and closed on schedule.
  • Encourage collaboration and teamwork between functional representatives. 
  • Facilitate timely and adequate communications.

4. Identify project risks and facilitate the resolution of issues within the project team; analyze problem, consolidate options and communicate clearly within project team to enable decision making.  Escalate to executive sponsors when required.  Remain objective through the issue resolution process.

5. Monitor and report on the status of the project plan (i.e. schedule, budget, and resources) to team and executive sponsors.

6. Monitor project objectives as project goes forward; identify and elevate significant project decisions or deviations.

7. Acquire project authorizations and approvals as required.

8. Continuously improve Product Launch process through:

  • Post launch reviews.
  • Communication and Implementation of Lessons learned.
  • Maintaining engagement and communication across the Product Development teams to enable synergistic learning and collaboration.
  • Maintain and enhance project management tools (eg: best practices, templates, software etc).
  • Support the training of program management resources.

9. Actively support key project deliverables as necessary (mock up co-ordination etc).

10. Support business process improvement projects within the Design & Corporate Marketing department and the company as a whole.

Education & Experience Requirements

  • Excellent project management skills, with ability to work and perform under minimal supervision while supporting multiple projects
  • Successful track record in delivering results in the area of New Product Introductions / Product Development
  • Demonstrates leadership, learning ability and action orientation in the face of uncertainty
  • Excellent interpersonal and communication skills
  • Excellent facilitation and organizational skills
  • Strong problem solving and conflict resolution skills.
  • Enthusiastic, creative, hard working
  • Driven to continuously improve - utilizing computational, empirical, analytical methods to understand then solve problems and improve processes
  • University degree in Engineering, PMI certification is an asset
  • 5+ years of relevant Program / Project Management experience, preferably in a design, manufacturing and marketing environment
  • Experience with the Design and Development processes of a manufacturing organization
  • Knowledge and experience of manufacturing processes and materials associated with industrial products
  • Excellent computer skills, including MS Word, Excel, Project, PowerPoint, and cloud based data  management and work flow tools (Box, G.Drive etc)
  • Ability to travel internationally (infrequent)
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Location

1150 Flint Rd

Department

TFS Engineering - Panel

Reports to

Closing date

Position summary

Welcome to the world of Contract Furniture Manufacturing.  Supplying work environments to small, medium and large sized businesses and institutions around the world.  The world’s largest hi-tech, financial and government institutions are among our list of customers.  Contract Furniture Manufacturing is a competitive industry with a market size averaging $12 Billion annually.  Teknion occupies 15 manufacturing locations combining for 2 million square feet of manufacturing space.

Contract furniture manufacturing employs LEAN Mfg practices to continuously improve the high mix, low volume nature of this business.  Employee engagement is a pillar to our success and the Engineering Manager is an integral part of this infrastructure.  The role is multidisciplinary, requiring knowledge of Process Design, Product Design, Quality Assurance and Machine Maintenance activities.

This incumbent is responsible for supporting manufacturing on a day to day basis as well as maintaining surveillance over product design and manufacturing processes for the purpose of meeting the quality standard and controlling costs.  In addition, this position is responsible for developing and implementing policies, standards and procedures for new and existing manufacturing methods.  

Primary responsibilities

  1. The position is accountable for ensuring that the required level of service is provided in the area of manufacturing engineering to all areas of the manufacturing operation.
  2. Accountable for leading a multi-disciplinary team to generate and implement cost reduction activities.
  3. Responsible for developing and implementing plant wide LEAN manufacturing activities.
  4. Improve product quality using established Quality Control and Assurance methodologies
  5. The position is accountable for the maintenance of all process related machinery and equipment by ensuring a robust PM process is in place to support day to day operations.
  6. Responsible for the management of the Maintenance Dept. and contractors conducting maintenance services
  7. The incumbent is responsible to lead plant Engineering Changes and develop plans to conduct any associated activities coming from such changes
  8. This position is accountable for reviewing product designs and making recommendations to ensure product cost and manufacturing targets are achieved.  In addition, the position is responsible for determining methods, processes, equipment and technologies that enable Teknion to cost effectively manufacture products.
  9. The incumbent is responsible for maintaining standards as stipulated in ISO 9001 & ISO 14000 where applicable to manufacturing engineering.
  10. The Engineering Manager is accountable for determining the appropriate staffing requirements consistent with the department workload.  In addition, this incumbent is responsible for directing the selection and training of personnel and overseeing performance management and pay program administration for his/her subordinates.
  11. The incumbent is, together with Purchasing, responsible for developing and working with suppliers to ensure required quality levels are achieved.
  12. The incumbent is accountable for maintaining a highly motivated and enthusiastic workforce by working with the HR department in the development and implementation of programs that will attract, retain and motivate employees.
  13. This position is responsible for ensuring that training programs, whether internal or external be taken into account, and if deemed to be of benefit to both the employee and Teknion, he/she will ensure that employees be provided with opportunity to attend, so as to improve individual skills, set productivity, technical competencies and provide career advancement/succession planning.

Education & Experience Requirements

  • University degree in Mechanical or Industrial Engineering.
  • Minimum 10 years experience in a Manufacturing Environment.
  • Three or more years experience in a management position.
  • Good leadership/decision making skills
  • Excellent Lean Manufacturing knowledge
  • Quality Assurance Methodologies
  • Working knowledge of powder painting, welding and automation.
  • Working knowledge of PFMEA, GD&T, GR&R, Control Plan development, PPAP submissions and APQP activities.
  • Experience in a durable goods, component assembly environment.
  • P.Eng, or eligible for P.Eng.
  • Excellent analytical and problem solving skills.
  • Excellent time management skills and the ability to handle several tasks simultaneously.
  • Good interpersonal skills.
  • Ability to travel locally and internationally
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Location

177 Snidercroft Road

Department

Purchasing

Reports to

Materials Manager

Closing date

Position summary

As a Buyer the primary responsibility will be the procurement of all raw materials to ensure an uninterrupted flow of materials, in support of the manufacturing requirements in accordance with ISO 9001, ISO 14001, and OHSAS 18001.

Primary responsibilities

Key responsibilities will be to:

 

  • Plan and purchase raw materials using MRP and shortage reports
  • Expedite raw material delivery to meet changing production schedules
  • Participate in supplier negotiations and develop cost savings programs in both price and total applied costs
  • Sourcing of MRO supplies used in the manufacturing process
  • Maintain accurate data of raw material, suppliers, and components within ERP system
  • Coordinate traffic requests where necessary to meet production requirements
  • Collaboration with other departments to maximize efficient use of raw material
  • Assist other departments in the creation and completion of purchase orders as required

Education & Experience Requirements

  • Minimum 5 years experience in Purchasing
  • In-depth experience in ERP/MRP and Inventory Control systems a must (BAAN)
  • Ability to work in a fast paced environment and be to able to multitask and prioritize assignments
  • Experience in steel manufacturing and/or importing considered an asset
  • Ability to work independently and also in cross functional teams across organization
  • Flexible work schedule if required
  • Formal purchasing training or PMAC certification considered an asset

 

 

Please reply with Cover Letter, Resume, and Salary Expectations by Friday, June 2, 2017

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Location

177 Snidercroft Rd

Department

Maintenance & Tooling

Reports to

Maintenance & Tooling Manager

Closing date

Position summary

The Tool & Die Maker is responsible for manufacturing intricate tools, jigs, fixtures, punches, molds, gauges, and dies and develops drawing sketches, prototypes, models, and/or instructions.  He/she operates a variety of machines to manufacture tools and inspects/tests completed tools, dies, jigs, and fixtures for proper operation.

Primary responsibilities

  • Ensures equipment is in safe and proper working condition prior to use
  • Conceptualizes and designs tools, machines, jigs, and fixtures as required to manufacture parts, sub-assemblies, and assemblies for prototypes and production
  • Creates engineering drawings and specifications of tools, dies, prototypes, or models
  • Prepares templates and sketches, and determine work processes
  • Computes dimensions and tolerances and set up machine tools
  • Positions, secures, measures, and works metal stock or castings to lay out for machining
  • Sets up, operates, and maintains a variety of machine tools to cut, turn, mill, plane, drill, bore, grind, or otherwise shape work piece to prescribed dimensions and finish
  • Verifies machined parts for conformance to specifications using precision measuring instruments such as vernier, calipers, micrometers, co-ordinate measuring machines (CMM) and electronic measuring devices.
  • Tests completed tools, dies, jigs, fixtures for proper operation

Education & Experience Requirements

  • Completion of tool and die making apprenticeship program or the equivalent in education, training and/or experience
  • Licensed Tool & Die Maker
  • Knowledge and understanding of general health and safety principles and work area hazards
  • Able to read, write, and communicate in English
  • Good hand-eye coordination
  • Knowledge of quality standards

 

 

 

Please reply with Cover Letter, Resume, and Wage Expectations by May 31, 2017  to hr.jobopp@gmail.com

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Location

Roytec

Department

Production - Roytec

Reports to

Closing date

Position summary

The Production Supervisor is accountable for supervising, co-ordinating, providing leadership to and reviewing the work of assigned personnel.  This position is responsible for developing and implementing work methods, as well as applying departmental procedures in accordance with Teknion’s policies and standards.

Primary responsibilities

  • This position is responsible for planning the day-to-day departmental operations, as well as executing departmental schedules based on sales requirements and plant capacity.
  • This incumbent is accountable for developing and implementing work methods, as well as authorizing overtime, and controlling costs.
  • This incumbent is accountable for assigning, as well as checking work of designated staff.
  • This position is responsible for overseeing employees in performance of work and provides guidance in the resolution of routine problems.
  • The Production Supervisor is accountable for working with subordinates to insure that all quality standards are achieved, as well as control cost of production.  To achieve this the incumbent insures that all processes are efficient and in accordance with company standards.
  • This position is responsible for communicating and reinforcing the adherence to safety programs.  This incumbent is accountable for working in accordance with the law to promote a safe work environment for all employees.  In addition, this position is responsible for insuring that suitable training, and the appropriate tools and equipment are available to employees enabling them to perform their work in a safe and efficient manner.
  • This incumbent is accountable for promoting housekeeping and cleanliness in order to ensure compliance with health and safety regulations.
  • The Production Supervisor is responsible for ensuring that all subordinate staff are treated with respect.  This incumbent reinforces Teknion’s progressive discipline policy to correct behaviours that are unacceptable and harmful to employee’s and/or the organization.
  • This incumbent is accountable for evaluating and recommending changes in methods and procedures in assigned area of responsibility.
  • This position is responsible for acting as a liaison with other departments, or organizations.
  • This incumbent is accountable for monitoring and managing departmental activities, as well as preparing reports concerning such activities.
  • This position is responsible for estimating personnel needs and schedules, and assigning work to meet completion dates in accordance with schedules fixed by the Production Manager.
  • This incumbent is accountable for familiarizing employees with established organizational policies, procedures and regulations, as well as assure adherence to departmental procedures.
  • This position is responsible for interviewing and recommending candidates for employment.
  • This incumbent is accountable for conducting performance evaluations and salary reviews for assigned personnel.

Education & Experience Requirements

  • ¨College Diploma or University Degree or comparable experience
  • ¨5 - 8 years of supervisory experience in a manufacturing environment
  • ¨Good written and verbal communication skills
  • ¨Good interpersonal skills
  • ¨Good leadership and decision making skills
  • ¨Good understanding of health and safety
  • ¨Experience with Lean Manufacturing principles
  • ¨Excellent time management skills and the ability to handle several tasks simultaneously
  • ¨Good understanding of product knowledge in the furniture industry
  • ¨Ability to work in a multicultural environment
  • Computer literate
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Location

1150 Flint Rd

Department

Design, Development and Innovation

Reports to

Model Shop Supervisor

Closing date

Position summary

We are looking for someone energetic and innovative to assist us in the development, fabrication and testing of prototypes in our Design Model Shop.

As a Model Shop Technician, you will be responsible for the prototyping of functional and appearance models, products and parts. You will work closely with the Model Shop Supervisor, Industrial Designers, Engineers and Project Managers to ensure product development objectives and timelines are met.

On any given day, the activities of metal work, carpentry, rapid prototyping and even testing occur in the shop. The Model shop’s, innovative “Can Do” philosophy is a reflection of the capabilities and spirit here at Teknion

 

Primary responsibilities

  • Produce prototypes and models on time and in tolerance
  • Co-operate and communicate with designers and engineers
  • Observe safe rules when using tools and other mechanical equipment
  • Maintain Model Shop tools and other equipment
  • Set up and operate equipment, e.g., mills, lathes, drill presses, etc
  • Design and fabricate tools and fixtures for specialized applications
  • Perform inspection / testing of work produced.
  • Fit and assemble components and machined parts
  • Other duties assigned or required. (some heavy lifting, clean up, etc)
  • Keep work area and machinery clean and orderly.

 

Education & Experience Requirements

Strong Mechanical Aptitude and technical ingenuity.

• 5+ years hands-on experience in modelling and prototyping using variety of techniques and materials

• Exhibit a high degree of problem solving as it relates to prototyping knows SolidWorks

• Can read and understand drawings, sketches and blueprints

• Ability to work from prints, sketches, written and verbal instructions

• Familiar with manual machining (mill, lathe, drill press, etc)

• General fabrication skills: sawing, drilling, gluing, tapping, screwing, etc. in a wide range of materials.

• Ability to read basic measuring instruments – Calipers, Micrometers, Height gauges

• Welding ability (MIG, OXY, TIG, Spot, brazing etc)

• Hands on knowledge of woodworking and cabinet making equipment and techniques

• Familiar with machine shop practices and methods, fabrication and assembly processes.

• Comfortable with hand tools and shop environment.

• Knowledge of Rapid prototyping technologies

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Location

1150 Flint Rd

Department

Canada and U.S. Markets

Reports to

VP, Finance and Market Strategy + VP, Finance and Distribution

Closing date

Position summary

Manage all credit and collection functions for the Canadian and U.S. markets, including DSO performance, minimising credit exposure, and improving operational efficiencies within the department. 

 

 

Primary responsibilities

  • Monitor high credit risk accounts and recommend alternatives to minimize exposure such as direct billing and lock boxes.
  • For the U.S. market, work closely with Finance and Legal to establish security over the dealer’s assets. Ensure existing security arrangements in Canada are maintained.
  • Review applications for new customers and approve credit; perform annual review of credit limits of all customers and review dealers’ financial statements annually.
  • Establish collection call procedures within the department.
  • Set and monitor collection performance against target metrics.
  • Issue monthly Credit and Collection Reports summarizing DSO performance, average pay days, dealer and customer payment trends and detailed narratives on key credit issues as well as performance plans.
  • Build relationships with dealer partners (roughly 190 dealers) and key customers to expedite collection and gain insight into their business processes, performance and potential issues.
  • Work closely with Sales and provide recommendations for contractual credit terms with customers.
  • Maintain data base of customer contractual credit arrangements.
  • Recommend credit insurance as required.
  • Issue monthly Credit and Collection Reports summarizing DSO performance and key credit issues.
  • Work closely with Customer Interaction Centre and Sales division to address process and service deficiency issues impacting Credit and Collections.
  • Ensure related party receivables are paid on a timely basis.
  • Prepare cash flow projections as required.
  • Manage credit and collection teams in the U.S. and Canada.

Education & Experience Requirements

  • Post secondary education with a degree in Finance or Business Administration. CGA and/or FCI Certification preferred.
  • Minimum five years experience managing a credit and collections department for a mid to large size organization handling Canadian and U.S. accounts.
  • Excellent communication, interpersonal and presentation skills.
  • Must have strong analytical skill and negotiation skills.
  • Must be detail oriented with the ability to multi-task, meet tight deadlines, react quickly to issues/problems and make strong informed business decisions.
  • Excellent leadership skills and team player.
  • Excellent computer skills, including Microsoft Word, Excel, Access and Powerpoint.  Experience with ERP system.   

 

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Location

1150 Flint Rd

Department

Workplace Intelligence

Reports to

Director, Workplace Intelligence

Closing date

Position summary

Successful candidate will be a dynamic, team-and detail-oriented individual who will be accountable for the layout and development of new and maintenance of existing Application Guides, Price and Product Guides and Sell Sheets as well editing under direct supervision. The Desktop Publishing Specialist is responsible for the on-time production, development and completion of assigned projects following his/her project specific schedule(s)

Primary responsibilities

  • Develop new and maintain existing Application Guides, Price Guides and Sell Sheets while maintaining the Teknion brand and  ensuring all information is accurate, current and consistent with all other Corporate Marketing documents by following Teknion’s publishing standards.
  • Assess and correct the accuracy and consistency in the phrasing of all product information provided and develop additional text if required to ensure accurate information is communicated in all published material.
  • Modify and manipulate technical illustrations using Adobe Illustrator/PhotoShop and text and pricing/dimensions using Microsoft Word and Microsoft Excel before importing into working document in QuarkXPress and/or InDesign.
  • Follow project specific schedules and deadlines as determined by the Team Lead, Desktop Publishing and contribute to the co-ordination of project components to ensure all timelines and launch dates are met for assigned Corporate Marketing initiatives/projects.
  • Initiate/propose solutions for the development/evolution of Application Guides, Price Guides and Sell Sheets and other applications-related material by communicating with the Team Lead, Desktop Publishing and work as a team member with other members of the Corporate Marketing support team.
  • Prepare files for output to various communication media including, digital and print media.

Education & Experience Requirements

  • Post secondary education or 2-3 years relevant work experience.
  • Excellent computer skills, including Adobe Illustrator, Adobe Photoshop, Microsoft Word and Microsoft Excel.
  • Excellent communication skills, both verbal and written with keen editing skills.
  • Must be detail-oriented with the ability to multi-task, take initiative and work well under deadlines.
  • Strong knowledge of QuarkXpress, Adobe Indesign Adobe Acrobat using Macintosh.
  • Experience with database management an asset.
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Location

1150 Flint Rd

Department

LUUM

Reports to

Closing date

Position summary

The Inside Sales Representative is accountable for assuring that customers receive efficient and courteous service, primary focus in on the order placement through shipment phase of an order.  This includes trouble shooting and problem solving within guidelines when issues arise with an order. This role is responsible for receiving and responding to customer/Dealer queries, within established guidelines. The Inside Sales Representative is also responsible for acting as a liaison between our external customer contacts, and the various internal departments and manufacturing facilities.  In addition, this incumbent is accountable for maintaining appropriate records and preparing required reports.

Primary responsibilities

  1. This incumbent is accountable for maintaining a daily log of all their customer orders. This log is the primary tool for the Inside Sales Rep to monitor and proactively advise customers/dealers to any abnormal activity on their accounts.

     

  2. This position is responsible for providing product information to customers including standard product pricing, order process procedures, reserve procedures, inventory availability, verifying dye lots, verifying piece sizes, setting up new accounts, delivery capabilities, starting claims process, creating custom orders, etc.  To accomplish this, the incumbent must respond to internal and external customer needs in a knowledgeable and professional manner, as well as demonstrate solid knowledge of textile product offerings, available options and alternatives, and the order flow process.

     

  3. This role is responsible for entering phone/email sample and yardage orders into the system using a variety of software applications (TOPS, Shopify), as well as running failure reports, trouble shooting, and fixing orders when errors do occur (TOPS, Teknionline, Shopify, Fedex, UPS)

     

  4. This incumbent is responsible for effectively resolving customer and manufacturing identified issues utilising effective problem solving techniques, through direct interaction with both Teknion’s internal and external customers. These issues are to be logged and tracked to resolution and reported to management.

     

  5. This position is responsible for professionally addressing customer requests for adjustments on orders or billing and providing the appropriate feedback on any issues that may arise from such changes.  Examples; storage charges, delays in manufacturing, additional shipping costs and restocking charges.

     

  6. The Inside Sales Representative is responsible for working within the Teknion Textiles Operations Team and providing support to other team members as required to provide service to all customers.

     

  7. The person in this role will be expected to produce standard data reports on a weekly and monthly basis from established data and will also be cross trained to backup responsibilities for order fulfilment colleagues.

     

  8. In addition, the incumbent is expected to identify areas where they see process improvement opportunities, initiating and following through on concepts, which result in productivity gains for the department.

 

Education & Experience Requirements

  • Minimum 3-5 years Inside Sales and customer interface experience in a manufacturing environment
  • University Degree or 3 yr College Diploma
  • Advocate for customer experience
  • Familiarity with textiles industry
  • Ability to learn new material quickly
  • Ability to track and execute multiple projects concurrently
  • Initiative to seek answers – active problem solver, not passive one
  • Familiarity with courier, shipping & customs documents
  • Keyboarding, word processing
  • Demonstrated ability to create pivot tables in Excel
  • Demonstrated ability to create charts and graphs in Excel
  • Demonstrated skill with spoken/written English
  • Asset is skill with spoken/written French
  • Asset is skill with spoken/written Spanish
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Location

1150 Flint Rd

Department

Canadian Sales

Reports to

Specification Manager

Closing date

Position summary

The Bilingual CAD Specifier is accountable for the preparation of accurate specifications, quotations and installation drawings for Teknion products. Manage multiple projects with exceptional speed and accuracy.

Primary responsibilities

  • Create Teknion quotations from generic floor plans and use Specification software
  • Create 3D drawings using appropriate software (currently AutoCAD)
  • Assist Dealers, Designers and Sales Representatives with technical issues regarding layouts, electrical requirements, specials or structural concerns by attending planning and job site meetings with designers or electrical consultants when required.
  • Review special products with the Engineering and Product Management group to ensure such products are feasible and acceptable.
  • Manage Client Furniture Standards. Upload and manager sharing with Dealers.
  • Ensure floor plans and application of products meet client's needs following formal approval process for drawings.
  • Assist Sales with tender responses by interpreting product requirements and advising accordingly.
  • Provide support to Customer Service Representatives with Dealer inquiries and in-house orders.
  • Provide on-site support to installers to ensure correct installation of Teknion products when special conditions arise

Education & Experience Requirements

  • Post secondary degree or diploma in Interior Design
  • 1-3 years of working experience in space planning or specification experience with furniture systems
  • Able to read engineering drawings for both architectural and electrical
  • Knowledge of building and electrical codes
  • Understanding of load and structural capacities for systems furniture
  • Excellent communication, interpersonal and presentation skills required. Fluency in French language is a requirement.
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Location

570 Petrolia Road

Department

Mock-Up, Run Thru & Express

Reports to

Closing date

Position summary

Responsible for overseeing and ensuring that the Mock up Team under incumbent’s responsibility is performing to exceed the customers’ expectations. This individual will also be responsible for interfacing with Teknion’s supply chain to ensure that they are meeting our delivery standards and reserving capacity as required. Each order must be managed to the point of arrival at the destination.

Primary responsibilities

  1. Co-ordinate manpower requirements (internal & external) to set up mock ups, trade shows, showrooms,     and photo shoots
  2. Track external manpower costs and process relevant paperwork.
  3. Ordering of manpower, supplies, and tools as needed.
  4. Oversee gathering and expediting of all mock up products including those that are physically set up as well as the orders that are not set up.
  5. Check installation drawing against order to ensure flawless application and set up. 
  6. Supporting mock up administrators in initial level of escalation. 
  7. Contacting dealers and sales reps directly to resolve issues. 
  8. Final inspection responsibility for quality of mock up product.
  9. Assign specific task responsibility of mock up orders to team members. 
  10. Oversee presentations for internal & external customers and accommodate needs as required. 
  11. Track overall performance of mock up orders.
  12. Conduct quarterly physical inventory. 
  13. Oversee run through and mock up shipping. 
  14. Supervise and optimize hourly employee activity, resource allocation within the department. 
  15. Ensure that internal or external customers are informed of any delays in shipping orders that may result from change orders, production backlog or product delays due to supplier, safety, engineering or any unpredictable problems. 
  16. Continually review overall systems and procedures to identify opportunities to improve the process to meet customer’s requirements
  17. Take care of mock up truck repairs & maintenance as needed in a timely manner
  18. Ensure team members are provided training, orientation as needed

Education & Experience Requirements

  • ¨Post secondary education with 2 years related experience in a manufacturing environment
  • ¨Excellent organisational and time management skills
  • ¨Ability to lead and interpret drawings
  • ¨Must be detail-oriented with strong analytical skills
  • ¨Ability to multi task and effectively problem solve within deadlines
  • ¨Must be able to work both independently and within a team environment
  • Strong computer skills, including Microsoft Word, Excel, Progress, BAAN, Shipping
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Location

1150 Flint Road

Department

Engineering

Reports to

Closing date

Position summary

The Customer Service Technician is accountable for providing prompt and courteous service to Teknion Dealers, Customer Service, Sales Representatives and Plant Manufacturing Operations staff.  The incumbent is responsible for receiving and following through on customer complaints. This position will act as a liaison between various internal departments and facilities. In addition, this incumbent is accountable for maintaining appropriate records and preparing required reports. 

Primary responsibilities

  • Responsible for effectively resolving customer and manufacturing identified issues utilizing effective problem solving techniques, through direct interaction with both Teknion’s internal and external customers.
  • Act as primary customer contact regarding all projects, issues, mock-up requests or quality concerns.
  • Liaise with other departments and divisions in order to ensure issues are resolved in an efficient and effective manner.
  • Respond to inquiries related to the repair and/or replacement of all Teknion products.
  • Determine proper course of action with respect to defective product in accordance with Teknion’s guidelines.
  • Provide prompt and courteous responses to Teknion Dealers, Customer Service, Sales Representatives and Plant Manufacturing Operations staff.
  • Monitor general trends of product service concerns and report findings to Engineering, QA, Customer Service and Production Management verbally or in writing. Gather feedback and provide status reports on customer concerns.
  • Identify and recognize possible future issues with respect to the long term reliability of Teknion products. Initiate ideas that will result in the elimination of future service problems.
  • Report on any large pending service/warranty repairs so as to determine the most cost-effective course of action.
  • Ensure that all chargeable service work or purchased mock-ups are documented and a P.O.# is acquired from the Dealer/Customer.
  • Travel to job sites as required to identify and/or resolve quality issues
  • Serve as a backup to plant quality auditor
  • Perform all other duties as assigned by the Engineering Manager.

Education & Experience Requirements

  • 2-3 years Customer interface experience in a hands on Quality related role in a manufacturing environment
  • University Degree or 3 yr College Technology Diploma in Mechanical Engineering
  • The ability to generate reports using Excel gathering a variety of data sources
  • Ability to graph data and interpret data for reporting purposes
  • Ability to identify trends by product or part and report them accordingly
  • Understanding of Quality related systems and documentation
  • Understanding of Solidworks and Autocad
  • Knowledge of pivot table in Excel is an asset
  • Ability to problem solve and participate in problem solving activities
  • Strong oral and written communications skills.
  • Strong organizational skills and detail oriented.
  • Ability to work both independently and within a team environment.
  • Fundamental understanding of CAD drawings & models and BOM’s.
  • Ability to multi-task in a fast paced deadline oriented environment.
  • Strong working knowledge of MS Office or Google products.
  • Must be able to travel to different job sites
  • Knowledge of 5 why, 8D, Fishbone Diagrams & SPC would be beneficial
  • Ability to develop an understanding of the Applicable Manufacturing Processes and systems
  • Desire to grow in this role and progress into more technical roles in either Product or Manufacturing Engineering
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Location

1150 Flint Rd

Department

Marketing

Reports to

Closing date

Position summary

This position is also responsible for working with Product Managers and Project Managers in coordinating software launches; The incumbent is responsible for creating Teknion’s product structure and product options in our PBPM database. The role will also include generating and writing progress and error reports and liaising with other departments to research and gather software and product information.

Primary responsibilities

  • Create and maintain the product and options architecture in Progress Product Database (PBPM).
  • Export product data in XML and SIF formats for test catalogs.
  • Test the compiled electronic catalogs in CAP Studio and check the validation logs and compare reports.
  • Work closely with Product Managers in the Corporate Marketing department to ensure that the information for the new releases is received on a timely basis and in the proper format.
  • Assist Product Managers in analyzing Visio diagrams for all product lines.
  • Ensure that the information in the database reflects the product requirements, taking in account the database rules and restrictions.
  • Create different check reports for internal use and other departments.
  • Collaborate with different departments and groups: Baan, Operations, PPG etc.
  • Communicate with various Teknion manufacturing groups on database related issues.
  • Create and maintain a tracking sheet in Excel with all new product launches, which can be accessed by the Product Data Management group.
  • Update and manage the product structure diagrams in Box

Education & Experience Requirements

  • Post secondary education with a minimum 3 years related experience.
  • Superior working knowledge of Word, Excel, MS Project and Powerpoint. As well as relational databases, graphic packages (MS Visio) required.
  • Good understanding of Internet related formats and technologies (HTML, XML, XLS) is a definitive asset. Basic/General knowledge of networks also an asset.
  • Must have strong attention to detail and possess strong organizational skills. Must be accurate with numbers.
  • Excellent communication skills with the ability to work independently and in a team environment.
  • Strong problem solving skills.
  • Programming skills / UI Design.
  • Familiarity and/or experience with product configurators.
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